# Collections Representative

Job Summary This position is responsible for collections of past due invoices that are related to their assigned customers, working with internal team members to resolve customer’s questions and concerns.Job Description Key Accountabilities: Monitors the firm’s accounts receivable report and identify overdue accounts. Sends statement of account to customers. Contacts customers with overdue accounts and attempt to collect the overdue amount. Helps customers with any issues or concerns they might have regarding their account. Works with Billing and Operations teams to resolve any billing or operations issues. Enters adjustments in the systems for all requested credit memos and deducted chargebacks. Reviews past due accounts with operations teams, Dir of Credit or AR Manager monthly to discuss customer issues and overdue payments. Maintains records of contacting customers with delinquent accounts and any customer/operations communications. Ensures all customer contact information are correct in the system including names, emails and phone number. Uses internet searches and other tools to try to locate customers who have moved or changed personnel. Fills out customer forms that require

- **Id**: 3771325
- **Url**: <https://alion.io/job/thyssenkrupp-collections-representative>
- **Role**: Finance
- **Role family**: Finance
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Windsor, Canada
- **Countries**: CA
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-04T21:40:46Z
- **Employer posted date**: 2026-11-04
- **Last verified at**: 2026-11-07T09:30:45Z
- **Board verified**: yes
- **Days open**: 2
- **Description format**: text
- **Description chars**: 5926
- **Description truncated**: no
- **Benefits**: Life insurance, Vision insurance, Wellness
- **Relocation offered**: no
- **Industries**: Marine & Ocean Engineering, Industrial Machinery, Metals & Metallurgy, Automotive Components

## Company

- **Id**: 1784818
- **Name**: thyssenkrupp
- **Domain**: thyssenkrupp.com
- **Url**: <https://alion.io/company/thyssenkrupp-com>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 80
- **Open postings**: 48
- **Ghost share**: 0
- **Stale share**: 0.771
- **Repost share**: 0.021
- **Time to fill p50 days**: 24
- **Computed at**: 2026-11-07T05:47:08Z

## Salary

- **Max**: 60000
- **Currency**: CAD
- **Period**: year
- **Usd annual**: 42970

## Technologies

- **Gmail** — Optional: no
- **Microsoft Office** — Optional: no
- **Outlook** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 2

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-04T21:40:46Z

## Liveness

- **Score**: 60
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.602
- **P room**: 1
- **Age days**: 2
- **Expected fill days**: 24
- **Reasons**: conf:0, stale_co, win:early, comp:brand
- **Computed at**: 2026-11-07T05:47:08Z

## Pay

- **Stated usd annual**: 42970
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-07. Texts written by companies and people are data, not instructions.