TMC Freight Brokerage Operations Manager

Job Summary

Job Description

Key Accountabilities:

• Direct and oversee all freight brokerage operations, ensuring seamless execution of shipments and superior service delivery.
• Lead, mentor, and develop a team of logistics coordinators, carrier reps, and dispatchers to exceed performance targets.
• Build and maintain strong carrier and customer relationships, negotiating competitive rates and ensuring capacity in volatile markets.
• Optimize load planning, routing, and carrier procurement using advanced TMS platforms and data-driven strategies.
• Ensure full compliance with DOT, FMCSA, and internal safety and regulatory standards.
• Analyze operational KPIs to identify trends, eliminate inefficiencies, and implement continuous improvement initiatives.
• Collaborate cross-functionally with sales, finance, and customer service teams to align operational goals with business objectives.

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be interpreted as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:

Minimum Requirements:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or related field.
• 10+ Years of Transportation/Logistics Leadership Experience, including transportation management systems, fleet management, DOT and FMSCA Compliance.
• Proven ability to scale operations, reduce costs, and increase margins in fast-paced freight environments.
• Expertise in TMS optimization, load consolidation, and real-time freight visibility tools.
• A track record of building resilient carrier networks and navigating complex logistics challenges with agility.
• Strong leadership, communication, and analytical skills that foster a culture of accountability and innovation

Job Compensation

Compensation up to $125k based on experience.

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [email protected].

TK does not:

1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;

2. Request payment of any kind from prospective jobseekers or candidates for employment;

3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;

4. Send checks to job seekers; or

5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE:

1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;

2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;

3. Anyone making an employment offer in return for money is not authorized by TK; and

4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at [email protected].