Associate Director – Human Resources Consulting Group

This role serves as a key member of the Human Resources Consulting Group , focusing on implementing and executing HR initiatives that support business strategy. This role is responsible for delivering specialized HR projects, providing consultative support to Mid-level leader and implementing HR programs that enhance employee experience and operational effectiveness across TIAA Global Capabilities in India.

Key Responsibilities and Duties

• Execute HR initiatives aligned with short to mid-term HR strategies supporting business objectives.
• Provide HR consulting, coaching, and guidance to mid-level managers.
• Implement organization design changes, assist with change management initiatives, and support talent management processes.
• Plays a key role in delivery of various cyclical HR processes such as performance management, talent management, compensation review, promotion etc.
• Analyze human capital data to develop insights and recommendations for business leaders.
• Adapt and implement global HR programs (Talent, DEI, Rewards, Learning, ER) to meet local needs.
• Support compliance requirements, performance management processes, and talent review cycles.
• Provides advice on employee behavioral and performance issues.
• Address HR inquiries and escalations, recommending appropriate solutions and risk mitigation strategies.
• Contribute to the continuous improvement of HR service delivery and client satisfaction.
• Manage multiple concurrent HR projects with minimal supervision.

• University (Degree) Preferred

• 5+ Years Required; 7+ Years Preferred

Career Level

9IC

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

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