{"id":3025938,"url":"https://alion.io/job/tiaa-associate-quality-assurance-rkt-3","title":"Associate - Quality Assurance - RKT","company":{"id":8701,"name":"TIAA","domain":"tiaa.org","url":"https://alion.io/company/tiaa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":54,"ghost_share":0.074,"stale_share":0.241,"repost_share":0.259,"time_to_fill_p50_days":19,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T19:05:40Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-06T06:54:48Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Quality Assurance Associate - IN\nDeliver high-quality audit support by consistently achieving production, accuracy, and QC effectiveness targets. Ensure compliance with quality standards, identify process gaps, and support team performance through collaboration and knowledge sharing\nKey Responsibilities and Duties\nProduction & Quality Excellence Consistently meet daily production targets within SLA timelines while maintaining 100% accuracy, high QC effectiveness, and minimal error leakage across all assigned processes.\nQuality Assurance & Process Compliance Conduct quality checks and peer reviews, identify and escalate process deviations, and ensure strict adherence to defined quality frameworks and standard QC guidelines.\n\nTeam Support & Continuous Improvement Provide on-ground query resolution and knowledge sharing, maintain full process versatility, and actively engage in calibration sessions, training, and team meetings to drive consistency and growth.\n\nEducational Requirements\nUniversity (Degree) Preferred\nWork Experience\n2+ Years Required; 3+ Years Preferred\nPhysical Requirements\nPhysical Requirements: Sedentary Work\nCareer Level\n6IC\nAssociate I QA RKT\nRelated SkillsAccountability, Automation, Business Acumen-Based Communication, Business Process Understanding, Client Relationship Management, Communication, Critical Thinking, Data-Based Decision Making, Detail-Oriented, Investment Compliance, Prioritizes Effectively, Problem Solving_____________________________________________________________________________________________________\nCompany Overview\nTIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.\nWorking closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.\nWe are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.\nOur Culture of Impact\nAt TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.\nAccessibility Support\nTIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.\nIf you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:\nPhone: (800) 842-2755\nEmail: \nPrivacy Notices\nFor Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.\nFor Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.\nFor Applicants of TIAA Global Capabilities, click here.\nFor Applicants of Nuveen residing in Europe and APAC, please click 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