{"id":3951356,"url":"https://alion.io/job/tic-solutions-collections-clerk-ii","title":"Collections Clerk II","company":{"id":4474031,"name":"TiC Solutions","domain":"ticsolutions.com","url":"https://alion.io/company/tic-solutions","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sherwood Park, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-09T03:57:09Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T08:12:17Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Position Summary\nTics Solutions is currently hiring a Collections Clerk I to monitor customer accounts, follow up on overdue balances and support the timely collection of outstanding receivables.\nThe successful candidate will work with customers to resolve billing concerns, confirm payment commitments and maintain accurate collection records while supporting positive customer relationships.\nLocation: Sherwood Park, Alberta\nContract: Temporary position for approximately two to three months\nIf you are looking for a short-term opportunity where you can apply your collections and accounts receivable experience, we encourage you to apply.\nResponsibilities\nReview customer accounts and identify overdue balances\nContact customers by phone and email regarding outstanding payments\nFollow up on payment commitments and approved payment arrangements\nAssist with resolving billing discrepancies and account concerns\nMaintain accurate records of collection activity and customer correspondence\nEscalate unresolved or delinquent accounts as required\nPrepare basic collection and account-status reports\nWork with internal teams to address issues delaying payment\nComplete collection activities in accordance with company policies and deadlines\nPerform other duties as assigned\nRequirements\nMinimum 1 to 2 years of collections or accounts receivable experience\nKnowledge of basic accounting and accounts receivable practices\nStrong verbal and written communication skills\nComfortable conducting collection calls and discussing overdue balances\nStrong attention to detail, organization and follow-up skills\nAbility to manage multiple accounts and priorities\nProficiency in Microsoft Word, Excel and Outlook\nExperience with an ERP or accounting system would be considered an asset\nEducation\nHigh school diploma or equivalent\nPost-secondary education in Accounting, Finance or Business Administration would be considered an asset\nCompany Overview and Benefits\nAt TIC Solutions, we do work that matters. As a leading provider of critical asset integrity and engineering solutions, we help keep essential industries operating safely, reliably, and efficiently across North America and beyond. From infrastructure and energy to industrials and renewables, our work supports the communities where we live and work every day.\nWith more than 11,000 employees across 200+ locations, TIC Solutions combines global scale with local expertise, creating opportunities for employees to build meaningful careers while making a real impact. Our teams are driven by safety, innovation, collaboration, and technical excellence, and we are committed to investing in our people through growth opportunities, hands-on experience, and a strong culture of support and accountability.\nBenefits\nThe strength of TIC Solutions lies in its outstanding people. As a rapidly growing, intensely innovative, international publicly traded company, the opportunities to pursue challenging and diverse career development paths are vast.\nComplemented by an attractive and comprehensive total compensation package, including paid time off, employer paid benefits, RRSP + Company match, tuition grants, discounted fitness memberships and insurance offerings, employee assistance programs and more! At Acuren we commit to the principles of a respectful workplace and offer tremendous opportunities to those who wish to succeed.\nJoin our team at Acuren and embark on a rewarding journey where you will contribute to the company's growth and success while advancing your career. Apply now to be part of our dedicated team of professionals.","description_format":"text","description_chars":3591,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Science & Engineering","Testing, Inspection & Certification"],"lifecycle":[{"event":"open","at":"2026-11-09T03:57:09Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":24,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/tic-solutions-collections-clerk-ii","json_url":"https://alion.io/job/tic-solutions-collections-clerk-ii.json","meta":{"generated_at":"2026-11-11T12:44:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22849,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4474031},"rest":"https://alion.io/mcp/rest/get_company?id=4474031"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftic-solutions-collections-clerk-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftic-solutions-collections-clerk-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftic-solutions-collections-clerk-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tic-solutions-collections-clerk-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftic-solutions-collections-clerk-ii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3951356}},{"tool":"search_jobs","arguments":{"company":"ticsolutions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3951356},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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