{"id":4069704,"url":"https://alion.io/job/tic-solutions-operations-manager","title":"Operations Manager","company":{"id":4474031,"name":"TiC Solutions","domain":"ticsolutions.com","url":"https://alion.io/company/tic-solutions","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-11T12:58:56Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-14T01:53:02Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Position Summary\nAcuren Inspection is seeking an Operations Manager to lead both the operational delivery and sales growth of our services within a specific regional or geographical location. This role is critical to planning, delivering, and promoting technical services that meet client needs while complying with safety, quality, and financial goals. The Operations Manager will provide strategic solutions to clients that enhance Acuren's position as a trusted business partner, reduce their operating costs, and drive new business opportunities throughout the region. THIS WILL BE AN ONSITE POSITION IN DAVENPORT, IA.\nThe Operations Manager is responsible to plan, deliver and promote services that meet client needs within a specific regional or geographical location in a manner that complies with safety, quality and financial goals, while providing strategic solutions to clients that enhance Acuren’s position as a trusted business partner and reduce their costs to operate.\nResponsibilities\nSupport the efficient and profitable delivery of technical services within a specific geographic or technical service area by:\nHiring, retaining and managing the performance of staff who possess the necessary technical and safety qualifications to perform the available work;\nAppropriately scheduling manpower and ensuring consumable, equipment, fleet resources are available, maintained in good condition, and regularly audited;\nEnsuring compliance with company specific safety and quality programs and the appropriate use of procedures and administrative controls;\nPreparing price estimates for complex and detailed work packages;\nPerforming regular site visits to engage technical staff in field and ensure projects are on schedule and within scope;\nApproving technical training recommendations;\nEnsuring appropriate policies and procedure are in place and support ongoing service improvements;\nProviding oversight to administrative functions to ensure accurate and efficient completion of\nManage financial performance by:\nProviding ongoing oversight and analysis of monthly financial reports, and monthly billable time reports, making necessary adjustments;\nReviewing and approving operational expenses, DTR’s and expense submissions;\nParticipating in in the development of operational and capital budgets;\nDefining limits of authority with staff to ensure wise decisions are made with respect to the company resources;\nEffectively managing resources including facilities, vehicles, and equipment to ensure safe, secure, cost-effective and reliable use.\nEnsure Service Excellence & Perform Business Development including:\nCollaborating with other Acuren leaders to build and develop client relationships based on the provision of exceptional service and ethical business practices;\nEngaging productively with existing and new clients to expand regional service offerings;\nImproving value of services offered and demonstrating innovative technology to customers;\nUtilizing site specific metrics to improve productivity and improve customer service;\nSeeking clarification of the client’s expectations, clearly defining work-scopes, monitoring project execution and verifying customer satisfaction. \nOther work duties as assigned.Requirements\nKNOWLEDGE, SKILLS & ABILITIES:\nThe position requires the following skills and abilities:\nStrong managerial skills with the ability to interact effectively with staff at all levels;\nExcellent communication, interpersonal and analytical skills;\nProficiency in use of Microsoft Outlook, Word, Excel and PowerPoint;\nExcellent problem solving and conflict resolution skills to manage difficult customer interactions;\nStrong organizational and prioritization skills.\nConsistently demonstrates their understanding of, and compliance with, responsibilities under the provincial Occupational Health and Safety Acts and Regulations, and Acuren Safety and Quality Management Systems, policies and procedures.\nEDUCATION:\nBachelors degree in relevant field, supplemented by a minimum of 8 years of operational experience in an industrial/technical environment, 3 years of which is supervisory.\nNDT or other technical Certifications are preferred, as is knowledge specific to the technical field of assignment.\nWorking Conditions\nTravel may be required.\nCompany Overview and Benefits\nAcuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.\nOur work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.\nAcuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.\nBenefits\nCompetitive Salary\nMedical, dental, and supplemental insurance\n401K Plan\nPaid Holidays\nPaid Time Off\nEmployee Assistance Program\nCompany paid Life & AD&D\nEmployee stock purchase plan","description_format":"text","description_chars":5822,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Science & Engineering","Testing, Inspection & Certification"],"lifecycle":[{"event":"open","at":"2026-11-11T12:58:56Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.881,"p_room":0.9,"age_days":2,"expected_fill_days":4,"reasons":["conf:4","velocity","win:mid","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/tic-solutions-operations-manager","json_url":"https://alion.io/job/tic-solutions-operations-manager.json","meta":{"generated_at":"2026-11-14T07:17:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11417,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4474031},"rest":"https://alion.io/mcp/rest/get_company?id=4474031"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftic-solutions-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftic-solutions-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftic-solutions-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tic-solutions-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftic-solutions-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4069704}},{"tool":"search_jobs","arguments":{"company":"ticsolutions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4069704},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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