{"id":3463957,"url":"https://alion.io/job/ticketportal-key-account-manager","title":"Key Account Manager","company":{"id":1819581,"name":"Ticketportal","domain":"ticketportal.cz","url":"https://alion.io/company/ticketportal-cz","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Prague, Czech Republic"],"countries":["CZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":58000,"period":"year","method":"role_country_seniority_unknown","sample_n":35},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Oracle ERP","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-29T12:31:00Z","employer_posted_date":null,"last_verified_at":"2026-10-29T12:31:00Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"🩷About us\nAt PLG Group, we connect people with culture — from concerts, theatre, and festivals to exhibitions and other live events across the Czech Republic and Slovakia.\nPLG Czech Republic consists of three strong local brands with a long tradition: Ticketportal has been on the scene since 2002, GoOut since 2011, and Ticketstream since 2001.\nOur long-term goal is to provide partners and customers with simple access to every corner of cultural and sports life. On our platforms, everyone can find an event that is just right for them and purchase tickets immediately.\nThanks to the backing of an international company and the combined know-how of three connected local teams, we have access to top-tier technological capabilities. At the same time, our philosophy remains simple: we operate openly, creatively, and close to the people who create culture every day.\n\n💚 Your role\nAs a Key Account Manager, you’ll build long-term partnerships with event organizers and help them get the most out of PLG’s ticketing, marketing and technology solutions. You’ll manage your own client portfolio, identify opportunities to grow it, and coordinate with internal teams to make sure agreed solutions are delivered.\n\nWhat you’ll do:\nBuild and develop long-term relationships with event organizers across your client portfolio, including strategically important partners.\n\nUnderstand each client’s business and recommend tailored solutions across PLG’s portfolio, including ticketing, marketing campaigns, Cashless, CRM, apps and data services.\n\nGrow existing accounts through upselling and cross-selling, and take ownership of renewals and retention.\n\nPrepare proposals, pricing calculations and contract documents. Lead commercial negotiations, including complex and multi-year contracts.\n\nCoordinate client requests with internal teams and follow them through to resolution and delivery.\n\nPlan and review portfolio performance, work with sales data and keep client activity and opportunities up to date in the CRM.\n\nShare client feedback with product and other teams, represent PLG at cultural and sports conferences and meetups, and share your know-how with colleagues.\n\nWhat we’re looking for:\nAround 2–5 years of experience in B2B sales or account management (preferably TECH solutions), with responsibility for a client portfolio.\n\nStrong relationship-building and negotiation skills, with the confidence to lead business discussions independently.\n\nA commercial and analytical mindset; you can work with sales data, CRM tools and spreadsheets.\n\nNative-level Czech or Slovak and English at B2 level.\n\nReliability, initiative and strong organization skills, with the ability to follow through on commitments.\n\nWillingness to travel to clients across the Czech Republic and occasionally attend events outside regular office hours.\n\nExperience with strategic accounts, complex contracts, or the event, ticketing, culture, sports, e-commerce or SaaS sectors is an advantage.\n\nA category B driving licence is a strong advantage, but is not a requirement.\n\n🩶 Benefits & Why You’ll Love Working Here\nHybrid work after the probation period – usually 3 days in the office, up to 2 days home office (we trust teams to agree on what works)\n\nAll benefits below from day one for HPP employees\n\nExtra 5 days of annual leave\n\nMultiSport card – you pay 330 CZK, we cover the rest\n\nEdenred Flexi benefits – 10,560 CZK/year for culture, leisure, health or education\n\nMeal vouchers – 124 CZK per working day, paid monthly with your salary\n\nFreshPoint fridge with yummy ready-to-eat meals for the better price\n\nFully stocked kitchen – fruit, snacks, great coffee, toasties and plenty of alternative milks\n\nModern office in the centre of Prague – right by the main train station, co-working spaces included, and yes… the rooftop with breathtaking sunset views of Prague Castle\n\nFree or discounted tickets to selected events on our platforms (we have a Slack channel for this!)\n\nCoursera Plus for learning and your growth\n\nPossibility of joining English classes\n\nCompany MacBook\n\nTeam life – monthly breakfasts with leaders, summer BBQs, offsites, sports, Xmas parties… and room for your ideas (seriously!)\n\nOpen, no-bullshit communication and a high-trust culture\n\n🤝 Recruitment process\nApply: Send your CV with a few sentences on why you’d like to join us.\n\nGet to know each other: a casual call with People Team about your motivation and experience.\n\nInterview with Hiring Manager: Conversation about the role, daily agenda, and expectations.\n\nMeet the rest of the team.\n\nJob offer – If it’s a match, we’ll be happy to welcome you to the team!\n\n👋 Ready to join?\nEvery year, we sell over 15 million tickets to concerts, festivals, theatre, and more — and every role here helps make that happen. Be part of a team where your work truly connects people with the moments that matter.\n\n—\nCZ\n🩷 O nás\nV PLG Group propojujeme lidi s kulturou – od koncertů, divadla a festivalů až po výstavy a další živé akce po celém Česku a Slovensku.\nPLG Czech Republic tvoří tři silné lokální značky s dlouhou tradicí: Ticketportal je na scéně od roku 2002, GoOut od roku 2011, Ticketstream od roku 2001. Naším dlouhodobým cílem je poskytnout partnerům i zákazníkům jednoduchý přístup do všech zákoutí kulturního a sportovního života. Na našich platformách si každý najde akci přesně pro sebe a rovnou si může koupit vstupenky.\nDíky zázemí mezinárodní společnosti a know-how tří spojených lokálních týmů máme k dispozici ty nejlepší technologické možnosti. Naše filozofie ale zůstává pořád jednoduchá. Fungujeme otevřeně, kreativně a blízko lidem, kteří kulturu tvoří každý den.\n\n💚 Tvoje role\nJako Key Account Manager budeš rozvíjet dlouhodobá partnerství s pořadateli akcí a pomáhat jim naplno využívat služby PLG. Budeš pečovat o vlastní portfolio klientů, hledat příležitosti k jeho rozvoji a koordinovat spolupráci s interními týmy tak, aby se domluvená řešení dotáhla do konce.\n\nCo budeš dělat:\nBudovat a rozvíjet dlouhodobé vztahy s pořadateli akcí ve svěřeném portfoliu, včetně strategicky významných partnerů.\n\nPorozumět potřebám a byznysu klientů a navrhovat jim řešení napříč portfoliem PLG — ticketing, marketingové kampaně, Cashless, CRM, aplikace i datové služby.\n\nRozvíjet spolupráci se stávajícími klienty, aktivně hledat příležitosti k upsellu a cross-sellu a pečovat o obnovu smluv.\n\nPřipravovat nabídky, cenové kalkulace a smluvní dokumentaci. Vést obchodní jednání, a to včetně komplexních a víceletých kontraktů.\n\nKoordinovat požadavky klientů s interními týmy a dotahovat jejich řešení až k realizaci.\n\nPlánovat a vyhodnocovat výsledky portfolia, pracovat s prodejními daty a průběžně evidovat klientské aktivity a obchodní příležitosti v CRM.\n\nPředávat zpětnou vazbu produktovým a dalším týmům, reprezentovat PLG na kulturních a sportovních konferencích a meetupech a sdílet zkušenosti s kolegy.\n\nKoho hledáme:\nMáš přibližně 2–5 let zkušeností v B2B obchodu nebo account managementu (ideálně v oblasti TECH řešení) a odpovědnost za klientské portfolio.\n\nUmíš budovat vztahy a samostatně vést obchodní jednání i vyjednávat podmínky.\n\nMáš obchodní a analytické uvažování a zvládáš pracovat s daty, CRM a tabulkami.\n\nČeština nebo slovenština je tvůj rodný jazyk a angličtinu ovládáš na úrovni B2.\n\nJsi spolehlivý/á, samostatný/á, proaktivní a umíš si organizovat práci i dotahovat úkoly.\n\nPočítáš s cestováním za klienty po ČR a občasnou účastí na akcích mimo běžnou pracovní dobu.\n\nZkušenost se strategickými klienty, komplexními smlouvami nebo prostředím eventů, ticketingu, kultury, sportu, e-commerce či SaaS je výhodou.\n\nŘidičský průkaz skupiny B není podmínkou, ale je velkou výhodou.\n\n🩶 Proč tě to u nás bude bavit\nHybridní režim po zkušebce – většinou 3 dny v kanceláři, až 2 dny home office (věříme týmům, že se domluví na tom, co jim funguje)\n\nVšechny benefity níže platí od prvního dne pro zaměstnance na HPP:\n\nExtra 5 dní dovolené\n\nMultiSport karta – ty platíš 330 Kč, zbytek jde za námi\n\nEdenred Flexi benefity – 10 560 Kč / rok na kulturu, volný čas, zdraví nebo vzdělávání\n\nStravenkový paušál – 124 Kč za každý pracovní den, vyplácený měsíčně se mzdou\n\nFreshPoint lednice s hotovými jídly za fajn ceny, když se ti nechce řešit oběd\n\nPlně vybavená kuchyňka – ovoce, snacky, skvělá káva, toastíky a spousta alternativních mlék\n\nModerní kancelář v centru Prahy – hned u hlavního nádraží, s coworkingovými prostory a ano… střecha s dechberoucími západy slunce s výhledem na Pražský hrad\n\nLístky zdarma nebo se slevou na vybrané akce z našich platforem (na to máme i Slack channel 👀)\n\nCoursera Plus pro učení a osobní rozvoj\n\nMožnost chodit na lekce angličtiny\n\nFiremní MacBook\n\nTýmový život – Monday breakfasts s leadery, letní BBQ, offsite akce, sport, vánoční party… a hlavně prostor pro tvoje nápady\n\nOtevřená, no-bullshit komunikace a kultura založená na důvěře\n\n🪴 Náborový proces\nPřihlas se: pošli nám CV a pár vět o tom, proč chceš k nám\n\nPoznejme se: krátký call s People Teamem o tvojí motivaci a zkušenostech.\n\nRozhovor s hiring managerem: víc o roli, denní agendě a vzájemných očekáváních.\n\nPoznej zbytek týmu.\n\nJob offer: když to bude match, přivítáme tě mezi nás!\n\n👋 Přidej se k nám!\nKaždý rok prodáme přes 15 milionů vstupenek na koncerty, festivaly, divadla a další akce – a každá role u nás pomáhá, aby se to stalo. Přidej se k týmu, kde tvoje práce opravdu propojuje lidi s zážitky, které stojí za to.","description_format":"text","description_chars":9407,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Ticketing"],"lifecycle":[{"event":"open","at":"2026-10-29T14:47:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["seen:0","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/ticketportal-key-account-manager","json_url":"https://alion.io/job/ticketportal-key-account-manager.json","meta":{"generated_at":"2026-10-30T08:02:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11316,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1819581},"rest":"https://alion.io/mcp/rest/get_company?id=1819581"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fticketportal-key-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fticketportal-key-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fticketportal-key-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ticketportal-key-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fticketportal-key-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3463957}},{"tool":"search_jobs","arguments":{"company":"ticketportal.cz","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3463957},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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