{"id":4033232,"url":"https://alion.io/job/tide-senior-ux-writer","title":"Senior UX Writer","company":{"id":1091,"name":"Tide","domain":"tide.co","url":"https://alion.io/company/tide","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":14,"ghost_share":0,"stale_share":0.643,"repost_share":0,"time_to_fill_p50_days":76,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Design","role_family":"Design","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["London, United Kingdom","United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T15:16:32Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T19:18:22Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"ABOUT TIDE\nAt Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.\nTide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.\nUsing advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.\nTide facts:\nTide is available for UK, Indian, German and French SMEs\nOver 2 million members globally and rapidly growing\nOver $300 million raised in funding\n3,000 Tideans globally\nRecognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026\nWe have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg\nABOUT THE TEAM: \nThe UX Writing team delivers clear and concise copy to help Tide members run and grow their business. We work closely with cross-functional teams, including Design, User Research, Product, Engineering, CCM, and Legal, to create and deliver intuitive user experiences.\nABOUT THE ROLE: \nWe're looking for a dynamic and detail-oriented Senior UX Writer (based in the UK) to work across a range of our products and international markets. You’ll help to shape the future of our products and guide members through journeys with intuitive copy. Your work will have a significant impact, helping members to streamline their admin and get paid for their services.\nResponsibilities:\nDeliver English copy for end-to-end user journeys.\nAdapt our English copy for feature launches in international markets.\nCollaborate with Design, User Research, Product, Engineering, CCM, and Legal throughout the product development life cycle.\nAdvocate for the value of UX writing and user-centered design across the business.\nCommunicate the rationale for your copy approach to stakeholders.\nContribute to Tide’s copy guidelines to raise the bar for copy across the business.\nStay updated on best practices and industry trends to spot opportunities to improve our processes.\nCarry out content ops tasks in Lokalise, our translation management software.\nWHAT WE ARE LOOKING FOR: \nA solid past or current experience as a UX Writer or Content Designer, ideally within a similar sector.\nNative-level English, excellent writing skills, including the ability to distil complicated concepts into plain language.\nUnderstanding of user research and testing.\nCreativity and problem-solving skills.\nQuick learner with an ability to deal with ambiguity and grasp local administrative requirements across international markets.\nGreat communication skills.\nComfortable working with style guides to ensure consistency.\nExperience of balancing multiple priorities with frequent context switching across squads.\nAdept at stakeholder management, and working in a very fast-moving environment.\nPassion for inclusive, accessible, user-centred design.\nWHAT YOU’LL GET IN RETURN: \nOur location-specific employee benefits are designed to cater to the unique needs of Tideans:\nCompetitive Compensation - Competitive salary and share options.\nTime Off - Generous annual leave on top of bank holidays.\nParental Leave - Paid maternity, paternity, and adoption leave to support your family journey.\nSabbatical - Extended unpaid and paid leave options after completing milestone years with Tide.\nAccess to salary sacrifice benefits - like Nursery (could save up to 47% on fees!) and Cycle to Work discounts\nHealth Insurance - Comprehensive Private family insurance plan.\nLife & Accident Cover - Comprehensive accidental and life insurance protection.\nMental Wellbeing - Access to therapy sessions, courses, meditations, and workshops.\nRetirement Planning - Build your retirement fund faster with Tide’s pension scheme on eligible earnings.\nVolunteering & Development Days - Paid days annually for volunteering or personal growth.\nLearning & Development - Annual budget for books, courses, coaching, and more.\nWOO (Work Outside the Office) - Work from abroad for up to 90 days annually.\nHome Office Setup - Contribution towards setting up your home office\nLaptop Ownership - Keep your old laptop and get a new one when it’s time for a replacement.\nSnacks & Meals - Daily breakfast spread with all-day coffee, tea, and juices.\nTIDEAN WAYS OF WORKING\nAt Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. \nWhile remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.\nTIDE IS A PLACE FOR EVERYONE\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. \nWe are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\nAt Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.\nDisclaimer\nIt has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:\nTide does not charge any fees at any stage of the recruitment process.\nAll official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.\nCommunication from Tide will only come from an official @tide.co email address.\nTide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.\nIf you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at \nYour safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.\nTide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.\nYour personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.","description_format":"text","description_chars":7481,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Flexible schedule","Health insurance","Home office","Life insurance","Parental leave","Retirement plans","Stock options"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business & SME Lending","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-11-10T19:18:22Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":76,"reasons":["conf:4","win:early"],"computed_at":"2026-11-10T23:59:53Z"},"pay":null,"html_url":"https://alion.io/job/tide-senior-ux-writer","json_url":"https://alion.io/job/tide-senior-ux-writer.json","meta":{"generated_at":"2026-11-10T23:59:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":584,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1091},"rest":"https://alion.io/mcp/rest/get_company?id=1091"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftide-senior-ux-writer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftide-senior-ux-writer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftide-senior-ux-writer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tide-senior-ux-writer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftide-senior-ux-writer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4033232}},{"tool":"search_jobs","arguments":{"company":"tide.co","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4033232},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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