{"id":3282123,"url":"https://alion.io/job/tide-site-reliability-engineering-manager","title":"Site Reliability Engineering Manager","company":{"id":1091,"name":"Tide","domain":"tide.co","url":"https://alion.io/company/tide","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":86,"open_postings":32,"ghost_share":0,"stale_share":0.375,"repost_share":0,"time_to_fill_p50_days":71,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lithuania"],"countries":["LT"],"hiring_countries":["LT"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":84000,"max_usd":170000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Error Budget","optional":false},{"name":"Go","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false},{"name":"Backstage","optional":true},{"name":"Platform Engineering","optional":true}],"status":"live","first_seen_at":"2026-10-26T12:20:27Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T00:50:35Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"ABOUT TIDE\nAt Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.\nTide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.\nUsing advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.\nTide facts:\nTide is available for UK, Indian, German and French SMEs\nOver 2 million members globally and rapidly growing\nOver $300 million raised in funding\n3,000 Tideans globally\nRecognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026\nWe have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg\nABOUT THE TEAM:\nThe SRE team is part of Platform Engineering. Its mission is to own the reliability system: the standards, tooling, and platform services that determine how reliable Tide is by default. We measure success by SLO attainment and the reliability our members experience.\nABOUT THE ROLE:\n Tide is hiring an Engineering Manager to lead the SRE team that owns our reliability system.\nAs an Engineering Manager, SRE, you will:\nLead: Hire, coach, and set clear goals for the SRE team.\nDefine SLOs: Agree SLOs with service owners and run the error budget policy.\nOwn observability: Run the observability platform 24/7 in production, including SLOs and platform alerting.\nRelease safely: Build deployment guardrails such as canary rollouts and auto-rollback.\nBuild resilience: Detect partner degradation early with synthetic monitoring and vendor scorecards.\nRemove toil: Automate manual incident work, such as recording incident timelines and drafting status updates.\nFix systemically: Turn post-mortem findings and incident patterns into cross-cutting platform fixes.\nMeasure outcomes: Track SLO attainment and member-facing reliability metrics.\nSupport: Advise product engineering teams on reliability. \nWHAT WE ARE LOOKING FOR:\nAn Engineering Leader with a strong engineering mindset who simplifies problems and looks for optimal solutions\nA Professional who wants to own real systems in production and be measured on outcomes\n10+ years in software engineering or infrastructure engineering roles\n3+ years in engineering leadership roles\nStrong knowledge of SLIs, SLOs, SLAs, and error budgets\nHands-on experience instrumenting Java, Python, and Go services with OpenTelemetry\nExperience using Terraform\nWorking knowledge of Kubernetes, AWS, and Java\nExperience with canary rollouts, auto-rollback, and auto-scaling\nKnowledge of reliability patterns such as retries, backoffs, DLQs, the transactional outbox, and feature flags\nThe ability to plan, prioritise, and manage expectations, particularly during incidents and retrospectives\nExperience running blameless retrospectives that uncover the root cause of complex issues\nOUR TECH STACK:\nCloud: AWS and Kubernetes\nInfrastructure as code: Terraform\nObservability: OpenTelemetry and Coralogix\nService catalogue: Backstage\nBackend: Java, Python, and Go\nDelivery: Canary rollouts, auto-rollback, auto-scaling, and feature flags\nWHAT YOU’LL GET IN RETURN:\nPrivate Health Insurance\n25 days paid annual leave\n3 paid days off for volunteering or L&D activities\nParental Leave days\nFamily-Friendly Leave\nPersonal L&D budget in the amount of 500 EUR per year\nMental wellbeing platform Plumm\nWFH equipment allowance\nSabbatical Leave\nShare options\nTeam Events\nTIDEAN WAYS OF WORKING\nAt Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. \nWhile remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.\nTIDE IS A PLACE FOR EVERYONE\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. \nWe are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\nAt Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.\nDisclaimer\nIt has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:\nTide does not charge any fees at any stage of the recruitment process.\nAll official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.\nCommunication from Tide will only come from an official @tide.co email address.\nTide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.\nIf you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at \nYour safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.\nTide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.\nYour personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.","description_format":"text","description_chars":6702,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Health insurance","Parental leave","Stock options"],"hiring_locations":[{"name":"Lithuania","iso":"LT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-10-26T16:54:00Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":71,"reasons":["conf:3","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/tide-site-reliability-engineering-manager","json_url":"https://alion.io/job/tide-site-reliability-engineering-manager.json","meta":{"generated_at":"2026-10-28T01:12:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1459,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1091},"rest":"https://alion.io/mcp/rest/get_company?id=1091"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftide-site-reliability-engineering-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftide-site-reliability-engineering-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftide-site-reliability-engineering-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tide-site-reliability-engineering-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftide-site-reliability-engineering-manager"}]}