{"id":3028996,"url":"https://alion.io/job/tidesinn-spa-operations-coordinator","title":"Spa Operations Coordinator","company":{"id":2623979,"name":"tidesinn","domain":"tidesinn.com","url":"https://alion.io/company/tidesinn","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":18,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sedona, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":64000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T23:21:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-11-08T02:51:30Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"Are you outgoing, energetic, passionate, and authentic? Enchantment is the perfect spot for you!\nAt Mii amo, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!\nBasic Function: Responsible for providing warm, personal and anticipatory service and support to the Operations of the Spa Suites, Team and Guests across a range of tasks and functions in alignment with the Forbes 5 Star Spa Standards including receiving calls for information, reserving services and classes as well as changing, canceling or modifying reservations as necessary.\nWork Performed:\nGreet all guests and fellow teammates in a warm and welcoming manner, anticipating how you might serve or assist them before they ask.\nUse names whenever possible and project an authentic and kind interest to connect with each person.\nBe informed and knowledgeable about the Spa Suites, other Enchantment Offerings, the property layout and location of other amenities and the Story of Boynton Canyon.\nBe informed and engaged with today’s schedule, with today’s guests and their needs along with other aspects of today’s operations that might impact you along with how you can best support the team throughout your shift.\nEmbrace and Practice “the next best yes” when confronted with a question, obstacle or opportunity.\nEasily able to offer additional explanation of all treatments, classes and programs including complimentary additional services and experiences along with contra-indications and spa guidelines.\nAble to easily and efficiently reserve requested services, send a confirmation itinerary and add appropriate notes to best serve our guests, check a guest in/out and inform our team while always maintaining the confidentially of guest information.\nAware and sensitive to balancing, efficient booking times and respectful of any special circumstances or situations.\nProactively Communicate effectively between departments and within the department so that each coordinator can operate with a full understanding of guests and possible issues.\nMonitor and maintain with care the Spa Suites, Back-of-House Areas and surrounding landscape so they are all fully functional, in good order and ready to go.\nMaintain a safe, clean and neat work environment.\nCheck-In with the appropriate Leadership Team in place for the day with any updates, questions, changes or concerns.\nBe informed and engaged with all administrative tasks and responsibilities including but not limited to reporting of issues, managing inventory, taking breaks, punching in, etc.\nAll other duties, tasks and responsibilities in support of the team and operations as assigned.\nSupervision Exercised: None\nSupervision Received: Aligned direction from the Spa Suites Leadership Team including Leads, Supervisors and Managers\nMinimum Requirements:\nHigh school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well-groomed at all times. Needs to be flexible, self-motivated, positive and have a professional attitude towards guests, teammates and leadership. Prior guest service experience desired. Fluent English and empathetic, authentic communication skills necessary to communicate with guests and team in a high touch, very personal environment. Strong computer skills required.\nPhysical Requirements:\nLifting & Carrying up to 50 lbs.\n70% standing, walking, bending & lifting\n30% sitting\nExtensive Computer Use\nHearing and manual dexterity\nDistance vision 1-3 feet\nUse of cleaning and sanitizing solutions\nAbility to drive a cart","description_format":"text","description_chars":3713,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Gift Cards & Loyalty Programs","Coupons, Deals & Cashbacks"],"lifecycle":[{"event":"open","at":"2026-10-21T19:51:57Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.48,"p_room":0.55,"age_days":29,"expected_fill_days":25,"reasons":["conf:4","stale_co","win:tail"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/tidesinn-spa-operations-coordinator","json_url":"https://alion.io/job/tidesinn-spa-operations-coordinator.json","meta":{"generated_at":"2026-11-08T05:04:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11001,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2623979},"rest":"https://alion.io/mcp/rest/get_company?id=2623979"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftidesinn-spa-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftidesinn-spa-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftidesinn-spa-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tidesinn-spa-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftidesinn-spa-operations-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3028996}},{"tool":"search_jobs","arguments":{"company":"tidesinn.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3028996},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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