{"id":3028997,"url":"https://alion.io/job/tidesinn-spa-reservations-coord-concierge","title":"Spa Reservations Coord. Concierge","company":{"id":2623979,"name":"tidesinn","domain":"tidesinn.com","url":"https://alion.io/company/tidesinn","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":17,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sedona, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":46000,"period":"year","method":"role_country_seniority_unknown","sample_n":3022},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T23:17:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-11-04T16:58:49Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Are you outgoing, energetic, passionate, and authentic? Mii amo Spa is the perfect spot for you!\nAt Mii amo, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!\nHow you will enjoy your day:\nThe Journey Concierge is responsible for providing warm, personal and anticipatory service to Mii am journey guests. The Journey Concierge responsibilities are in alignment with the Forbes 5-Star Spa Standards including receiving calls for information, reserving services and classes as well as changing, canceling or modifying reservations as necessary.\nWork Performed:\nWelcome each journey guests and assist with their needs.\nProvide guests with proper and accurate information regarding Mii amo, Enchantment, Trail House offerings, the property layout and location of other amenities and the story of Boynton Canyon.\nProvide solutions to guests’ challenges by embracing and practicing “the next best yes” when confronted with a question, obstacle or opportunity.\nAssist with spa, restaurants, transportation, activities, or any needs the guest may have.\nProvide confirmation and follow up with providers to ensure that guest is properly assisted.\nProactively communicate effectively between departments and within the department so that each coordinator can operate with a full understanding of guests and possible issues.\nMaintain a safe, clean and neat work environment.\nCheck with the MOD daily with any updates, questions, changes or concerns.\nBe informed and engaged with all administrative tasks and responsibilities including but not limited to: reporting of issues, taking breaks, punching in, etc.\nConduct daily amenity deliveries: arrival amenity, celebration, departure and other amenities included in the package.\nProvide seamless service between Mii amo and Enchantment team to ensure guest satisfaction.\nMonitor lobby and front desk areas to assist guests as needed and report any maintenance issue when noticed\nAll other duties, tasks and responsibilities in support of the team and operations as assigned.\nMinimum Requirements :\nHigh school diploma or equivalent. Must work well with or without direct supervision. Needs to be flexible, self-motivated, positive and have a professional attitude towards guests, teammates and leadership. Prior guest service experience desired. Fluent English and empathetic, authentic communication skills necessary to communicate with guests and team. Strong computer skills required.","description_format":"text","description_chars":2634,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Gift Cards & Loyalty Programs","Coupons, Deals & Cashbacks"],"lifecycle":[{"event":"open","at":"2026-10-21T19:51:57Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.471,"p_room":0.55,"age_days":26,"expected_fill_days":25,"reasons":["conf:4","stale_co","win:tail"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/tidesinn-spa-reservations-coord-concierge","json_url":"https://alion.io/job/tidesinn-spa-reservations-coord-concierge.json","meta":{"generated_at":"2026-11-04T19:15:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29687,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2623979},"rest":"https://alion.io/mcp/rest/get_company?id=2623979"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftidesinn-spa-reservations-coord-concierge"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftidesinn-spa-reservations-coord-concierge"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftidesinn-spa-reservations-coord-concierge"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tidesinn-spa-reservations-coord-concierge\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftidesinn-spa-reservations-coord-concierge"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3028997}},{"tool":"search_jobs","arguments":{"company":"tidesinn.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3028997},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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