{"id":149786,"url":"https://alion.io/job/tideways-developer-relations-engineer-magento-2-or-shopware-6-mfd","title":"Developer Relations Engineer: Magento 2 or Shopware 6 (m/f/d)","company":{"id":46968,"name":"Tideways","domain":"tideways.com","url":"https://alion.io/company/tideways","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bonn, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":123000,"period":"year","method":"role_country_seniority_unknown","sample_n":94},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-12T09:09:11Z","employer_posted_date":"2026-08-12","last_verified_at":"2026-11-03T13:40:00Z","board_verified":true,"closed_at":null,"days_open":83,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":83},"description":"At a Glance\nDo you want to work for a company whose mission is to propel the PHP ecosystem into the future?Tideways is looking for an experienced software developer to join our team as a Developer Relations Engineer, working directly with and for our customers.\nStrong English and German writing and speaking skills are required for this position, as is residency in Germany.\nYour primary responsibility will be to turn complex technical knowledge into clear, practical, and accessible content. Drawing on your senior-level development experience, you will research, understand, and explain topics related to PHP performance, profiling, and operations - with a slight focus on Magento 2 or Shopware 6 ecosystems.\nYou will expand Tideways’ expertise in these areas and share it with our customers and the wider PHP community through in-depth blog posts, technical guides, and direct customer communication and workshops. You will be instrumental for us in improving the quality, depth, reach, and frequency of our technical content while ensuring that even highly complex performance issues are explained in a way that is easy to understand and act upon.\nThis is a role for a senior software developer who is comfortable investigating unfamiliar technical problems, quickly developing a deep understanding of them, and communicating the results clearly to both technical and non-technical audiences. Your experience gives you the technical credibility to solve difficult problems; your ability to explain them simply is what makes you successful in this role.\nAbout Us\nWe develop and sell the Software-as-a-Service (SaaS) product Tideways. Our software provides application performance management, exception tracking and profiling functionality fpr PHP applications and is used by over 700 customers worldwide.You will\nResearch PHP, Magento or Shopware performance topics, and analyze and mine our aggregated performance data for valuable insights to write about\nProduce content about PHP, performance, profiling, and Tideways for blog posts, videos, podcasts, webinars, or conferences\nWork together with our performance experts and PHP language developers to gather shareable knowledge\nWork together with our marketing team to improve ways of showing Tideways from the perspective of developers.\nTeach customers about Tideways and analyze performance together with them in onboarding workshops.\nContribute to webinars and talks by preparing presentations, and optionally presenting the content yourself.\nRepresent Tideways to the PHP community in social media, chat groups, and forums\nWrite documentation, guides, and tutorials about Tideways based on customer feedback\nBuild and work on tooling that helps us produce programming content consistently\nEveryone at the company works in support to some extent\nYour profile\nExperience building with either Shopware 6 or Magento 2, bonus if you worked with Tideways, or other PHP profilers and APM software\nAt least some experience publishing content about any computer programming-related topics, bonus for PHP and everything built on PHP, Linux administration, performance optimizations, and profiling.\nStrong English writing and speaking skills and the ability to explain technical topics in clear and simple words.\nStrong German writing and speaking skills, as it's used exclusively for internal company communication, and ~50% of our customers are from Germany.\nFamiliarity with, or interest in, AI-assisted or agentic development workflows.\nResidency and Work-Permit in Germany\nWhat we offer\nOpportunity to work on a product for the PHP community, with a team that works on PHP core, in a company that supports open source with both time and money.\nAlmost fully remote work (residency in Germany required), 3-4 on-site events in Bonn every year\nSalary between 60,000€ and 85,000€ based on experience\nSummer hours: work 80% in June, July, and August and get paid 100%.\nDaycare costs for licensed/registered daycare providers are paid on top of salary\nFlexible work hours, 30-40 hours per week possible\nTraining opportunities and PHP community 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