{"id":3886392,"url":"https://alion.io/job/tierpoint-salesforce-platform-lead","title":"Salesforce Platform Lead","company":{"id":179672,"name":"TierPoint","domain":"tierpoint.com","url":"https://alion.io/company/tierpoint","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":111716,"max":167574,"currency":"USD","period":"year","gross":null,"usd_annual":167574},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-06T19:47:50Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T05:48:10Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nThe Salesforce Platform Lead is the role model for implementing new and break-fix work at TierPoint. The technical lead works closely with the Salesforce architect to shape a vision, set standards, and act as a technical governance gate for all platform configurations and enhancements.\nResponsibilities\nResponsible for managing and prioritizing the product feature backlog and development for SuccessFactors features and enhancements.\nWork closely with the technology team to develop detailed requirements, ensuring a clear understanding of what is to be implemented or built\nYou will actively address roadblocks to ensure the completion of release and sprint goals.\nLead in product-release plans, setting expectations for delivering new functionalities\nExcel at sharing and documenting your knowledge\nActively and collaboratively mitigate roadblocks impacting successful completion of release/sprint goals.\nConsult with senior leaders across the company on components of process transformation and value stream management aligning the focus of stakeholders towards a unified experience that serves members’, employees’, and business’ needs.\nLead business and journey owners through solving large, complex and/or ambiguous business problems while connecting end to end processes together. Delivering an efficient and compliant end to end experience.\nProactively monitor process performance, establish key performance/risk indicators, mine process data and complete benchmarking efforts to identify root causes to solve complex business problems under the process architecture framework. While identifying realized value , experience performance and gap/problem analysis.\nProvide informal team leadership, including recommendations and reporting on sub-team workload and prioritization.\nLeverage an understanding of the corporate strategy and business landscape to identify Business Process Management opportunities to link business objectives to process management strategy.\nDevelop and lead strategy to deliver successful business outcomes in alignment with the overall IT and Business strategy.\nManage application life cycle, including new implementations, enhancements, upgrades and retirements, and the overall roadmap.\nWork with business stakeholders to define business cases, develop best-fit solutions and support solution project planning and implementation.\nBe an internal advisor that consults across all levels (Executive, Management, End User, Technical) about opportunities and risks with various system approaches.\nParticipate in business-wide meetings to represent topics.\nSupport the business functions in achieving operational excellence and positive business outcomes.\nSupport running the business with troubleshooting of problems, root cause analysis and provision of long-term solutions.\nProvides quality internal and external customer service surrounding the Company values.\nOther duties as assigned.\nQualifications\nMinimum 5 years Salesforce\nCertified Salesforce System Administrator (current)\nCertified Salesforce Developer (current)\nProven experience in delivering IT process and change management.\nAdequate professional experience and knowledge to perform Job Responsibilities\nExcellent verbal, written, and interpersonal skills\nAbility to prioritize and organize effectively \nAbility to work on multiple projects simultaneously\nAbility to work both independently and with others \nAbility to operate in a fast moving, team-oriented, collaborative environment with tight deadlines\nProficiency in using MS Office Suite and Windows-based computer applications\nWorking Conditions\nRemote, Office, or Hybrid environment\nPay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.\nPay Range $111,716.54 - $167,574.81","description_format":"text","description_chars":4156,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","Cloud Platforms (IaaS & PaaS)","Backup & Disaster Recovery"],"lifecycle":[{"event":"open","at":"2026-11-06T19:47:50Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-07T07:57:00+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":19,"reasons":["seen:1","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":167574,"is_top_pay":true},"html_url":"https://alion.io/job/tierpoint-salesforce-platform-lead","json_url":"https://alion.io/job/tierpoint-salesforce-platform-lead.json","meta":{"generated_at":"2026-11-08T07:13:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15672,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179672},"rest":"https://alion.io/mcp/rest/get_company?id=179672"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftierpoint-salesforce-platform-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftierpoint-salesforce-platform-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftierpoint-salesforce-platform-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tierpoint-salesforce-platform-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftierpoint-salesforce-platform-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3886392}},{"tool":"search_jobs","arguments":{"company":"tierpoint.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3886392},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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