{"id":3628223,"url":"https://alion.io/job/tiger-brands-customer-analyst","title":"Customer Analyst","company":{"id":3213120,"name":"Tiger Brands","domain":"tigerbrands.com","url":"https://alion.io/company/tigerbrands","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boksburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"MicroStrategy","optional":false},{"name":"Outlook","optional":false}],"status":"closed","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-06T23:06:54Z","board_verified":false,"closed_at":"2026-11-06T23:06:54Z","days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nYou provide support to Sales team through data analysis, collating feedback and providing insights that enable effective decision making. You are a functional expert on all external and internal databases, systems and tools. You are responsible for evaluating and predicting sales trends in order to help promotional strategies using sales prediction software, drawing up detailed sales reports, and making informed suggestions for how to improve company profitabilityWHAT YOU WILL DO\nCollect data from sales reports for analysis.\nDevelop methods and strategies for assessing large amounts of data.\nClosely study past sales data to determine trends in productivity.\nExamine company budget.\nConduct research into competitive companies and the surrounding market.\nStudy shopping and purchase trends of consumer base and target demographic.\nUse sales prediction software to determine future trends.\nCreate sales evaluation reports based on collected data.\nPresent sales reports to Customer managers, Customer Directors, and/or MDs.\nSuggest adjustments and revisions to promotional strategies to improve sales and profitability.\nProvide suggestions for budget rearrangement and re-allocation of funds to save money.\nAttend and participates in sales strategy meetings.\nLead informational sessions for staff to explain sales trends and new marketing strategies.\nAssist in implementing budget and marketing changes and evaluates results.\nDraw up reports of improvements or lack thereof in the wake of company restructuring.\nWHAT YOU’LL BRING TO THE TABLE\nCompetencies\nSpeaks confidently and articulately in front of a group.\nPossesses strong math skills.\nDemonstrate the ability to think both analytically and creatively.\nPossesses strong problem-solving skills.\nCommunicates clearly and effectively.\nPays close attention to detail.\nManages time efficiently.\nWorks well with a team.\nCan translate financial and mathematical jargon into layman’s terms for explanatory purposes.\nExperience\nDemonstrate proficiency in the use of sales software and customer data tools (Smart Shopper, Dunhumby, Nielsens, Shoprite B2B, Spar Insights, MicroStrategy, DataOrbis)\nPossess knowledge of the retail industry.\nExhibit ability to use Microsoft Word, Advanced Excel, Outlook, and PowerPoint.\nSpeak confidently and articulately in front of a group.\nIn accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated 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