{"id":4023556,"url":"https://alion.io/job/tiger-brands-trainee-basket-control","title":"Trainee: Basket Control","company":{"id":3213120,"name":"Tiger Brands","domain":"tigerbrands.com","url":"https://alion.io/company/tigerbrands","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-11-10T16:07:28Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T16:07:28Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nTo provide dedicated daily control over all bakery basket movements, physical basket counts, system records and reconciliations across drivers, hawkers, depots and inter-bakery operations.The Basket Controller WES is responsible for ensuring that every basket issued and returned is counted, recorded, acknowledged and reconciled. The role maintains accurate daily basket records, performs physical counts, reviews Mosaic basket information and investigates shortages or unexplained balances.\nThe incumbent works closely with Distribution Controllers, Security, Despatch, Settlements, drivers, hawkers, depots and inter-bakery teams to ensure that basket shortages are identified promptly, assigned to the accountable party and monitored through to resolution.\n2. Key Responsibilities\n2.1 Basket Issues and Returns\nControl and monitor all baskets entering and leaving the bakery.\nVerify baskets issued to drivers, hawkers, depots and inter-bakery vehicles.\nVerify baskets returned by drivers, hawkers, depots and inter-bakery vehicles.\nEnsure baskets are physically counted when vehicles leave and return to the premises.\nConfirm that basket quantities agree to load sheets, issue slips, return slips and other supporting documentation.\nEnsure basket issue and return slips are completed accurately and in full.\nConfirm that the driver or hawker and the responsible Security or Basket Controller representative sign the applicable basket documentation.\nEnsure no basket movement takes place without valid supporting documentation.\nEnsure any changes to planned basket quantities are recorded, explained and authorised.\nSubmit completed issue and return documents to Settlements within the required daily cut-off.\nFollow up immediately on missing, incomplete or unsigned basket documents.\n2.2 Daily Physical Basket Counts\nPerform a physical count of all Albany baskets at the bakery every day.\nCount baskets held in the basket yard, Despatch, loading areas, returns areas and other basket storage locations.\nEnsure baskets on vehicles, in staging areas or awaiting transfer are included in the appropriate movement records.\nCompare the daily physical count to the recorded basket position.\nInvestigate and explain differences between the physical count, movement records and system balance.\nObtain the Distribution Manager’s review and initials for changes or corrections made to daily basket counts.\nMaintain the daily basket count record and retain evidence of the count.\nParticipate in the weekly basket count together with Security or the appointed contractor.\nSubmit the weekly count to Finance by the required deadline.\nEnsure the weekly count is reviewed and authorised by the Distribution Manager and Bakery Manager.\n2.3 Daily Basket Reconciliation\nComplete a formal basket reconciliation every day for each driver, hawker, depot and inter-bakery account.\nReconcile opening baskets, baskets issued, baskets returned, approved transfers and the closing basket balance.\nCompare physical basket movements and supporting documents to the daily Mosaic basket reconciliation.\nReview the automated daily reconciliation and identify missing, duplicated, incorrect or unprocessed movements.\nEnsure all issue and return slips have been captured accurately against the correct driver, hawker, depot or inter-bakery code.\nMaintain one consolidated daily basket reconciliation for the bakery and related depots.\nConfirm that bakery and depot basket positions agree and that differences are documented.\nRecord clear explanations, root causes, responsible owners and corrective actions for all variances.\nEnsure the daily reconciliation is complete, accurate and saved in the approved shared location.\nSubmit the daily reconciliation for review and electronic sign-off by the Distribution Manager.\nEscalate material, repeated or unresolved differences to the Distribution Manager and Bakery Manager.\n2.4 Driver and Hawker Basket Shortages\nWork daily with the Distribution Controllers to identify driver and hawker basket shortages.\nDiscuss basket differences with the accountable driver or hawker during the daily debriefing process.\nEnsure drivers and hawkers verify their basket position and acknowledge the baskets owed.\nConfirm that the settlement sheet is signed as evidence of the acknowledged basket balance.\nTrack outstanding driver and hawker baskets until returned, transferred, recovered or otherwise formally resolved.\nAssist Distribution Controllers in monitoring baskets left in trade.\nEnsure basket accountability remains with the driver or hawker who signed for the baskets.\nConfirm that relief-driver transfers are completed before related basket movements are captured.\nEnsure driver-to-driver basket transfers are supported by the required authorisation and processed against the correct parties.\nIdentify repeated shortages, unusual movements and balances that remain static without valid explanation.\nMaintain an action log for basket shortages, including the accountable person, action required, due date and resolution evidence.\nEscalate repeated shortages for management review and, where applicable, HR or disciplinary action.\nEnsure hawker basket shortages are monitored and addressed in line with the applicable contract, deposit, commission and recovery requirements.\n2.5 Depot and Inter-Bakery Basket Control\nMaintain daily oversight of basket movements between the bakery, depots and other bakeries.\nVerify baskets dispatched to and received from each depot or inter-bakery location.\nEnsure depot and inter-bakery issue and return documentation is completed and submitted daily.\nConfirm that all depot and inter-bakery basket movements are captured accurately on Mosaic.\nReconcile bakery records to depot and inter-bakery confirmations.\nFollow up immediately where the issuing and receiving locations do not agree.\nEnsure both parties work from one consolidated basket position.\nRecord timing differences, shortages, documents outstanding and unprocessed movements separately.\nObtain confirmation from the receiving location for disputed or outstanding movements.\nEscalate unresolved depot and inter-bakery shortages to the relevant Distribution Managers and Bakery Managers.\nEnsure shortages are not carried forward without a documented cause, responsible owner and corrective action.\n2.6 Variance Investigation and Resolution\nIdentify and quantify every material basket variance.\nTrace variances to the relevant count sheet, load sheet, issue slip, return slip, settlement sheet, Mosaic transaction or transfer record.\nConfirm whether the variance relates to a physical shortage, incorrect count, missing document, capturing error, timing difference, unprocessed transfer or disputed movement.\nEngage Security, Despatch, Settlements, Distribution Controllers, drivers, hawkers, depots and inter-bakery teams to determine the root cause.\nDocument the root cause and agree the required corrective action.\nAssign each unresolved variance to a named responsible person with a due date.\nMonitor corrective actions through to completion.\nConfirm that valid system corrections are processed and supported.\nRetain evidence that each resolved variance has been formally closed.\nPrepare a formal investigation report where a variance exceeds the approved escalation threshold.\nEscalate repeated, material or overdue basket shortages to the Distribution Manager and Bakery Manager.\nDrive basket shortages to resolution rather than only reporting the difference.\n2.7 Damaged and Foreign Baskets\nIdentify and separate damaged baskets from usable Albany baskets.\nEnsure damaged baskets are not included as available operational baskets.\nMaintain accurate records of damaged baskets awaiting repair, recycling or disposal.\nEnsure damaged baskets awaiting disposal are kept in the designated, clearly marked area.\nConfirm that no baskets are disposed of without the required approved disposal documentation.\nIdentify foreign baskets entering the bakery and report them immediately.\nSegregate foreign baskets from Albany baskets.\nMaintain the daily foreign basket register.\nExclude foreign baskets from the Albany physical basket count.\nSupport the documented return of foreign baskets to the rightful owner where possible.\nRetain supporting evidence for damaged-basket and foreign-basket movements.\n2.8 Documentation, Compliance and Audit Support\nMaintain complete, accurate and traceable records for all basket issues, returns, counts, transfers, reconciliations and shortages.\nRetain original issue and return records in the approved controlled books or files.\nEnsure daily records are filed and archived in line with the Basket Management SOP.\nScan or save reconciliation and supporting records to the approved shared location.\nEnsure basket records are available for management review, Finance review, Risk testing and audit.\nComply with the Basket Management SOP, BMR DP08, Mosaic basket-capturing requirements and related company controls.\nReport non-compliance, missing documentation and unsupported movements immediately.\nSupport management, Risk and audit spot checks.\nProvide evidence of investigation, corrective action and closure for basket-control exceptions.\nEnsure the basket control is not considered complete while material variances remain unexplained or unassigned.\n2.9 Reporting and Analysis\nPrepare and distribute the daily basket reconciliation and exception report.\nReport driver, hawker, depot and inter-bakery basket shortages separately.\nReport physical-to-system basket count variances.\nHighlight unresolved, repeated and overdue shortages.\nProvide weekly basket movement and shortage trends to the Distribution Manager.\nPrepare the weekly reconciliation for review and sign-off by the Distribution Manager and Bakery Manager.\nInclude meaningful commentary on trends, shortages, root causes and corrective actions.\nSupport monthly basket reporting and Fixed Asset Register verification where required.\nProvide accurate basket information for management and EXCO reporting.\nRecommend practical actions to reduce basket losses and recurring control failures.\nundefined2.10 Cross-Functional Coordination\nWork closely with Distribution Controllers, Security, Despatch, Settlements, Finance, drivers, hawkers, depots, inter-bakery teams and bakery management.Coordinate the daily basket debriefing and shortage-resolution process with Distribution Controllers.Challenge discrepancies professionally and obtain the information required to complete reconciliations.Ensure responsibilities are clear between the person counting, the person acknowledging, the person capturing and the person reviewing.Promote timely action and closure of basket-control exceptions.Communicate recurring control failures and process weaknesses to management.Support training and awareness on basket issue, return, counting, documentation and reconciliation requirements.\nIn accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.","description_format":"text","description_chars":11168,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Bakery & Pastry","Grains, Cereals & Pasta","Confectionery","FMCG & Consumer Brand 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