{"id":1236756,"url":"https://alion.io/job/tiktok-e-commerce-safety-communications-manager","title":"E-Commerce Safety Communications Manager","company":{"id":47,"name":"TikTok","domain":"tiktok.com","url":"https://alion.io/company/tiktok","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Feishu","truth_index":{"grade":"B","score":84,"open_postings":1628,"ghost_share":0,"stale_share":0.439,"repost_share":0,"time_to_fill_p50_days":92,"computed_at":"2026-10-04T05:45:00Z"}},"role":"Communications","role_family":"Communications","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":137000,"max_usd":266000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":352},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-26T21:52:46Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-04T22:16:56Z","board_verified":true,"closed_at":null,"days_open":100,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":99},"description":"岗位职责 / Responsibilities\nAbout the Team\nThis role sits within our Global Trust and Safety Communications Team. You will work closely with cross-functional partners in Product, Trust and Safety, Legal, and Public Policy to develop and execute global communications campaigns. \nAbout the Role\nWe are looking for a creative and experienced communications professional to support our Trust & Safety storytelling around our e-commerce platform, TikTok Shop. This role will be critical in developing and executing global communications campaigns that proactively tell the safety story of TikTok Shop. \nResponsibilities\n- Global Campaign Strategy: Develop and execute communications campaigns that build brand trust and highlight our commitment to safety TikTok Shop.\n- Proactive Storytelling: Create blog posts, media pitches, and launch materials to amplify global announcements regarding our e-commerce initiatives.\n- Media Relations: Act as a primary contact for media on safety related issues, and train spokespeople for interviews, panel events and presentations.\n- Cross-Functional Counsel: Provide communications guidance and approvals to teams across the business, helping to communicate our commitment to safety across some other monetized products.\n- Crisis & Issue Management: Support the press office in managing media inquiries and communications regarding regulatory developments or policy escalations related to TikTok Shop\n任职要求 / Requirements\nMinimum Qualifications:\n- Bachelors degree or higher \n- 5+ years of experience in communications\n- Experience managing large-scale, multi-market campaigns from concept to execution.\n- Outstanding verbal and written communication skills, with the ability to distill complex technical issues into easy-to-digest explanations\n- Strong organizational skills with ability to manage multiple high-stakes projects\n- Experience in a press office or handling crisis communications.\nPreferred Qualifications:\n- Proven track record of leading consumer-facing campaigns for e-commerce platforms or monetization products.\n- Ability to work effectively across time zones and cultures to adapt announcements for diverse global markets.\n- Highly analytical with the ability to use research to inform creative storytelling and mitigate reputation risk.\n- Comfortable working in a fast-paced environment and managing multiple high-stakes projects simultaneously.","description_format":"text","description_chars":2396,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Advertising","Social Commerce","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-09-25T16:14:43Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 547 · green card filings: 242","filings_12m":547,"filings_prev_12m":889,"green_card_filings_12m":242,"median_offered_wage_usd":210130,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.777,"p_room":0.44,"age_days":99,"expected_fill_days":92,"reasons":["conf:1","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/tiktok-e-commerce-safety-communications-manager","json_url":"https://alion.io/job/tiktok-e-commerce-safety-communications-manager.json","meta":{"generated_at":"2026-10-05T00:39:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":839,"day_limit":5000,"remaining_today":4161,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}