{"id":1291208,"url":"https://alion.io/job/tiktok-experience-engagement-program-manager-thai-market-sg","title":"Experience Engagement Program Manager (Thai Market), SG","company":{"id":47,"name":"TikTok","domain":"tiktok.com","url":"https://alion.io/company/tiktok","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Feishu","truth_index":{"grade":"B","score":84,"open_postings":3422,"ghost_share":0.191,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":102,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":140000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":126},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-03-11T06:51:04Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-06T15:49:08Z","board_verified":true,"closed_at":null,"days_open":240,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":239},"description":"岗位职责 / Responsibilities\nTeam Introduction\nEnsuring that our global community is safe and empowered to create and enjoy content is a core value at TikTok. The Advertiser Experience team plays a critical role in driving initiatives to mitigate risks in Ads and Commerce, and ensuring advertiser quality on our platform.\nWe are seeking an accomplished Thai-speaking Engagement Program Manager (PGM) to join our APAC Business Integrity Advertiser Experience Team. This high-impact role offers significant visibility and the opportunity to collaborate extensively with advertisers, GBS sales stakeholders, internal operations, and cross-functional teams. You will cultivate strategic partnerships with leaders across Sales and Business Integrity to drive initiatives that improve advertiser experience, operational efficiency, and business outcomes.\nResponsibilities:\n- Lead Strategic Initiatives: Partner with cross-functional teams, particularly Sales, to spearhead large-scale strategic projects and resolve operational challenges at scale.\n- Foster Strategic Relationships: Build and maintain strong relationships with leaders across Sales and Business Integrity to enhance collaboration and alignment.\n- Drive Operational Excellence: Improve key operational metrics through targeted education initiatives while providing regular updates, addressing concerns, and communicating trends and change impacts to internal and external Thai-speaking stakeholders.\n- Influence Through Data: Use data-driven insights to inform, shape, and execute new strategies, ensuring alignment with overall company objectives.\n- Leverage Analytical Insights: Collaborate with data and measurement partners to identify and track key performance indicators, ensuring initiatives support product, customer, and community goals for Thai market.\n- Enhance Support Processes: Identify trends and recommend improvements to detection and support processes to boost team efficiency and advertiser outcomes.\n- Consult and Coach: Advise sales teams and Thai advertisers, providing insights and analysis to drive better results on our platforms.\n任职要求 / Requirements\nMinimum Qualification(s)\n- Minimum of 5 years of experience in program or project management, preferably in the internet or technology industry.\n- Proficiency in English and Thai languages are required (Written and Spoken) as the role requires communication with Thai markets & stakeholders.\n- Strong analytical thinking and problem-solving skills with a track record of applying these in daily operations.\n- Proven ability to present analytical findings to cross-functional teams and leadership, influencing strategy and decision-making.\nPreferred Qualifications:\n- Entrepreneurial mindset with the ability to navigate ambiguity and adapt to changing environments.\n- Exceptional organizational skills with the ability to prioritize and manage tasks in a fast-paced setting.","description_format":"text","description_chars":2906,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Thai","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Social Commerce","Social Networks","Video & Photo 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