Partner Program Manager - TNS

TikTok • Media & Entertainment • Advertising • 6 hours ago
Apply now
Similar jobs
821,231open jobs
52,883companies
133,999added this week
Browse all
Salary
≈ $20k – $42k per year (Estimated)
Location
In office (Kuala Lumpur)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 26, 2026. First seen by Alion on Aug 17, 2026.

Overview
Company
Impact
Profile match

TikTok

TikTok is a short-form video platform owned by the Chinese technology group ByteDance and launched internationally in 2016, growing further after the 2018 merger with the lip-sync app Musical.ly. Its recommendation feed surfaces content by engagement signals rather than social graph, which lets new creators reach large audiences quickly and made the app one of the most downloaded in the world. The company runs dual operating hubs in Singapore and Los Angeles and has built an advertising business, a live streaming economy and the TikTok Shop commerce marketplace on top of the video feed.
tiktok.com • HQ: Culver City, United States • Social Commerce • Advertising • Streaming & OTT Platforms • Media & Entertainment • Digital Media • 1001-5000 employees • Est. 2016
Tech stack of TikTok

岗位职责 / Responsibilities

About the team

This role is part of the Regional Partner Success team, to support driving quality improvements, leveraging key data inputs from Quality Data Measurement. This role will be a key conduit between the TnQ TikTok team and our partner teams and will be expected to drive performance metrics with our moderation teams across our Partner footprint.

Responsibilities

-Partner Engagement: Manage day-to-day partner relationships and address operational or wellbeing issues

-Cross-functional Alignment: Collaborate with internal teams to align on delivery goals and share partner feedback

-Internal Ops Forums: Drive planning and execution of internal workshops and global performance reviews (e.g., WBRs)

-Performance Oversight: Lead QBRs, track KPIs, and provide input into scorecards

-Quality Improvement: Recommend and align on quality actions to meet standards

-Strategic Partner Alignment: Sync on BD goals, staffing, and delivery priorities

-Performance Development: Guide reviews and post performance review action planning for underperforming team members

-Resource & FTE Planning: Own partner-related FTE planning and provide insights to internal stakeholders

任职要求 / Requirements

Minimum Qualification(s):

- 5+ years of experience in program management, operations, or vendor/partner management roles.

- 5+ years of experience with people management to demonstrate ability to lead and develop high-performing teams.

- Strong communication and stakeholder management skills across internal and external audiences.

- Experience working with BPOs or in a vendor-supported service model.

- Proficiency in planning, coordinating, and executing multi-stakeholder initiatives.

- Experience in tech or platform-driven organizations.

- Familiarity with performance scorecards, SOW governance, and workforce planning tools; ability to analyze partner data and provide actionable insights.

Preferred Qualification(s):

- Hands-on experience integrating Gen AI/LLM-based tools into operational workflows

Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
821,231 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Your match

How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.

Recommended for you based on this role

Management
Similar stack
Same company
Kuala Lumpur
≈ $14k – $30k per year (Estimated) • In office • Full-Time • 4+ years exp • Malaysia
Apply
In office • 12+ years exp • Bachelor's Degree • Kuala Lumpur
Management
Agile
Scrum
Apply
In office • Full-Time • Malaysia
Apply
Unix Team Lead 1 month ago
In office • Full-Time • 5+ years exp • Bachelor's Degree • Malaysia
DevOps
Red Hat
Linux
Unix
Cybersecurity
LDAP
Management
ITIL
Apply
≈ $14k – $37k per year (Estimated) • In office • Full-Time • Malaysia
Apply
$152k – $274k per year • Remote (United States) • 15+ years exp • Bachelor's Degree
AI/ML
Model Context Protocol
Vertex AI
AI Agents
LLM
OpenAI
DevOps
Terraform
GCP
Azure
AWS
KVM
FinOps
AIOps
Cybersecurity
Okta
Zero Trust
Management
ServiceNow
Apply
$113k – $166k per year • In office • 8+ years exp • Bachelor's Degree
Python
JavaScript
TypeScript
Databases
Apache Kafka
OpenSearch
AI/ML
AI Agents
LLM
RAG
Edge AI
Frontend
Vue.js
Angular
React.js
DevOps
CI/CD
AWS
Kubernetes
IAM
Apply
$83k – $150k per year • In office • 2+ years exp • Bachelor's Degree
Python
SQL
AI/ML
AI Agents
LLM
Agentic Workflows
Analytics
Tableau
Power BI
Alteryx
Apply
Data Engineer 7 hours ago
≈ $84k – $157k per year (Estimated) • In office • 3+ years exp • Wichita
Python
SQL
Databases
Snowflake
Databricks
Google BigQuery
Amazon Redshift
BigQuery
AI/ML
Claude Code
dbt
LLM
DevOps
Prometheus
CI/CD
Git
Cortex
Analytics
Power BI
ETL/ELT
Apply
≈ $110k – $218k per year (Estimated) • In office • London
Databases
Snowflake
Databricks
AI/ML
Model Context Protocol
AI Agents
LLM
Management
SharePoint
Apply
≈ $81k – $161k per year (Estimated) • In office • Full-Time • 4+ years exp • New York
Apply
≈ $49k – $123k per year (Estimated) • In office • Full-Time • Bachelor's Degree • London
Apply
≈ $86k – $205k per year (Estimated) • In office • Full-Time • San Jose
AI/ML
LLM
Apply
≈ $24k – $51k per year (Estimated) • In office • Full-Time • 3+ years exp • Bachelor's Degree • Bangkok
AI/ML
Human-in-the-Loop
Apply
≈ $90k – $208k per year (Estimated) • In office • Full-Time • 3+ years exp • Los Angeles
Apply
≈ $14k – $36k per year (Estimated) • In office • Full-Time • Kuala Lumpur
AI/ML
Machine Learning
Apply
≈ $13k – $36k per year (Estimated) • In office • Full-Time • 1+ year exp • Kuala Lumpur
Python
SQL
AI/ML
Machine Learning
Apply
In office • Full-Time • Kuala Lumpur
AI/ML
AI Agents
Machine Learning
Apply
≈ $8k – $16k per year (Estimated) • In office • Internship • Kuala Lumpur
Apply
In office • Full-Time • Kuala Lumpur
AI/ML
AI Agents
Machine Learning
Apply
See all jobs
This is one of many
821,231 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles