{"id":1291089,"url":"https://alion.io/job/tiktok-software-engineer-global-crm-platform","title":"Software Engineer, Global CRM Platform","company":{"id":47,"name":"TikTok","domain":"tiktok.com","url":"https://alion.io/company/tiktok","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Feishu","truth_index":{"grade":"B","score":75,"open_postings":1635,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":89000,"max_usd":220000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":98},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":true},{"name":"ElasticSearch","optional":true},{"name":"Java","optional":true},{"name":"Memcached","optional":true},{"name":"MySQL","optional":true},{"name":"PostgreSQL","optional":true},{"name":"RabbitMQ","optional":true},{"name":"Redis","optional":true},{"name":"Spring Boot","optional":true}],"status":"live","first_seen_at":"2023-09-21T00:12:19Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-09-26T22:09:28Z","board_verified":false,"closed_at":null,"days_open":1105,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":1104},"description":"岗位职责 / Responsibilities\nThe goal of the Customer Growth team is to build a stable, flexible and intelligent CRM platform, improve commercialization efficiency and client satisfaction. We are seeking self-motivated Software Engineers to develop an excellent platform for our clients and sales all over the world.\nLeveraging your knowledge of CRM system architecture, you'll work hands-on in a fast-paced environment to engineer solutions and actionable recommendations to develop TikTok's proprietary CRM into an enterprise-grade, market-leading platform. You'll work alongside a global team of product managers located in TikTok's major markets to build innovative sales, marketing and analytics tools to increase user adoption and satisfaction.\nIn this role, you will work on:\n- Backend development of TikTok's proprietary CRM platform.\n- Turn TikTok's proprietary CRM into an enterprise-ready, market-leading SaaS platform leveraging best practices from the industry.\n- Understand users' personalized requests and come up with scalable technical solutions.\n- Build a globalized CRM System with high performance and availability across multiple regions.\n任职要求 / Requirements\nMinimum Qualifications:\n- Bachelor's degree or above in computer science or related fields. 1+ years of experience building scalable systems.\nPreferred Qualifications:\n- Familiarity with Elastic Search and key/value stores (Redis, Memcached etc) is a plus\n- Familiarity with Message Queue (Kafka, RabbitMQ, RocketMQ etc) is a plus\n- Familiarity with CRM platforms and Ad Sales automated processes is a plus - Professional experience with Java is preferred.\n- Professional experience with Spring Boot and/or other Microservice frameworks is preferred\n- Professional experience with relational databases (MySQL, Postgres etc) is preferred","description_format":"text","description_chars":1811,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Advertising","Social Commerce","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-09-26T07:50:22Z"}],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.065,"p_room":0.28,"age_days":1104,"expected_fill_days":20,"reasons":["conf:55","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/tiktok-software-engineer-global-crm-platform","json_url":"https://alion.io/job/tiktok-software-engineer-global-crm-platform.json","meta":{"generated_at":"2026-09-30T01:50:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1443,"day_limit":5000,"remaining_today":3557,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}