{"id":1251122,"url":"https://alion.io/job/time-dotcom-senior-security-operation-analyst","title":"Senior Security Operation Analyst","company":{"id":49623,"name":"TIME dotCom","domain":"time.com.my","url":"https://alion.io/company/time-dotcom","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Security","role_family":"Security","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":44000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1261},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DNS","optional":false},{"name":"FortiGate","optional":false},{"name":"GDPR","optional":false},{"name":"Incident Management","optional":false},{"name":"ISO 27001","optional":false},{"name":"SIEM","optional":false},{"name":"SOC 2","optional":false},{"name":"TCP/IP","optional":false},{"name":"VLAN","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-09-06T02:00:00Z","employer_posted_date":"2026-09-06","last_verified_at":"2026-09-28T23:14:55Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Job Overview:\nWe are looking for a Senior Security Operation Analyst with strong firewall engineering experience to support firewall operations, configuration, deployment, migration, troubleshooting, and security policy management within TIME dotCom.\nThe candidate must have a strong background in network security, firewall administration, TCP/IP networking, routing, NAT, VPN, incident handling, change management, and project deployment. This role requires hands-on technical capability, good communication skills, attention to detail, and the ability to work closely with internal teams, customers, vendors, and service providers.\nThe candidate will be responsible for ensuring that firewall and network security services are properly configured, maintained, monitored, and continuously improved to meet operational, security, and business requirements.\nYour work life:\nYou will be responsible for the operation, configuration, deployment, and support of firewall and network security solutions across the organization. Key responsibilities include:\nPerform firewall configuration, policy creation, rule review, NAT configuration, VPN setup, routing updates, and security hardening.\nSupport firewall deployment, migration, upgrade, refresh, and integration activities.\nManage firewall changes in accordance with change management processes, including impact assessment, implementation planning, rollback planning, and post-change validation.\nTroubleshoot firewall-related issues including connectivity problems, routing issues, NAT conflicts, VPN failures, application access issues, and performance degradation.\nSupport incident investigation and escalation related to firewall, perimeter security, VPN, WAF, DDoS, and other network security controls.\nReview firewall rules and security policies to ensure they are aligned with business requirements, security standards, and compliance expectations.\nConduct firewall rule cleanup, policy optimization, object review, and access control validation.\nPerform firewall capacity planning, including bandwidth, session utilization, CPU/memory usage, license consumption, HA status, and redundancy readiness.\nSupport firewall high availability, disaster recovery, backup, restore, and configuration baseline activities.\nWork with internal teams, customers, vendors, and service providers during incident handling, project implementation, and technical troubleshooting.\nPrepare technical documentation such as firewall design, configuration guides, change plans, migration plans, network diagrams, operational runbooks, and RCA reports.\nParticipate in security reviews, audits, and compliance activities related to firewall and network security controls.\nSupport security roadmap planning involving firewall, WAF, DDoS, VPN, PAM, SIEM, and other cybersecurity technologies.\nProvide technical guidance and knowledge transfer to junior analysts or engineers when required.\nMaintain good governance and enforcement based on existing security policies, standards, and compliance requirements.\nHandle multiple operational issues, projects, and change requests in a fast-paced environment.\nTo be considered, you’ll need:\nBachelor’s degree in Computer Science, Computer Information Systems, Computer Engineering, Electronics, Network Engineering, Cybersecurity, or a related technical field.\nMinimum 5 to 6 years of hands-on experience in network security, firewall operations, firewall deployment, network operations, or cybersecurity operations.\nStrong hands-on experience with Next-Generation Firewall configuration and operations.\nStrong understanding of TCP/IP, routing, switching, VLAN, IP addressing, subnetting, NAT, VPN, DNS, SSL/TLS, and network security architecture.\nAbility to demonstrate advanced knowledge of:Firewall policy management\nSource NAT and destination NAT\nStatic and dynamic routing\nSite-to-site VPN\nRemote access VPN\nHigh availability firewall design\nSecurity zones and segmentation\nApplication control and threat prevention\nFirewall logging and troubleshooting\n\nExperience with Fortinet FortiGate is highly preferred.\nExperience with Palo Alto Networks firewall will be an added advantage.\nExperience with Fortinet Security Fabric such as FortiGate, FortiManager, FortiAnalyzer, FortiEMS, FortiMail, and FortiWAF will be a strong advantage.\nKnowledge and hands-on experience with security technologies such as WAF, DDoS protection, SIEM, PAM, VPN, endpoint security, and related cybersecurity platforms.\nExperience in firewall migration, rulebase review, policy cleanup, firmware upgrade, patch management, and firewall lifecycle management.\nAbility to identify firewall misconfiguration, security gaps, access control weaknesses, and network exposure risks.\nGood understanding of cybersecurity risks associated with enterprise networks, internet-facing services, cloud connectivity, remote access, and third-party/vendor access.\nFamiliarity with security frameworks, audit requirements, risk assessments, and compliance standards such as NIST, ISO 27001, SOC 2, and GDPR will be an added advantage.\nRelevant certifications such as Fortinet NSE, Palo Alto PCNSA/PCNSE, CCNP Security, CompTIA Security+, CISSP, or other network/security certifications will be an added advantage.\nRequired Skills and Competencies\nThe candidate should have strong technical and operational capability in firewall engineering, including:\nFirewall configuration, deployment, migration, and troubleshooting.\nStrong analytical and problem-solving skills for fault isolation, root cause analysis, and incident resolution.\nAbility to assess risk, identify security threats, and recommend practical remediation.\nGood understanding of change management, incident management, problem management, and project implementation.\nAbility to prepare clear technical documentation, reports, diagrams, and presentation materials.\nStrong verbal and written communication skills, including the ability to explain technical matters to both technical and non-technical stakeholders.\nAbility to engage professionally with senior management, customers, vendors, and internal support teams.\nAbility to work under pressure, especially during incidents, urgent changes, outages, and high-demand situations.\nAbility to manage multiple issues or projects simultaneously with proper prioritization and attention to detail.\nSelf-motivated, independent, responsible, and able to work effectively in a team environment.\nComfortable working in a fast-paced and dynamic operational environment.\nPreferred Technical Exposure\nThe following technical exposure will be an advantage:\nFortinet FortiGate firewall\nPalo Alto Networks firewall\nFortiManager and FortiAnalyzer\nFortiClient VPN / GlobalProtect VPN\nFortiWAF / Web Application Firewall\nDDoS protection platform\nSIEM integration and log analysis\nPAM and vendor access control\nFirewall rule review and optimization\nNetwork segmentation and security zoning\nSecure remote access design\nFirewall firmware upgrade and patch planning\nSecurity audit and compliance support\nOur Commitment to You\nAt Time, we believe great work deserves great support. Here’s what you can look forward to when you join us:\nComprehensive medical coverage for you and your immediate family, including outpatient care, hospitalisation, dental and optical benefits.\nWellness support with an annual spending account for health-related needs, alternative treatments, or even paid-up premiums for personal insurance.\nEmployee assistance during life’s big moments, from celebrations to times of bereavement.\nLearning & growth opportunities through dedicated time for learning, access to LinkedIn Learning and rewards for upskilling.\n Cash rewards for recognised certifications and full reimbursement for up to two approved professional memberships each year.\n*Only shortlisted candidates will be notified.","description_format":"text","description_chars":7836,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Telecommunications","Network Security","Broadband"],"lifecycle":[{"event":"open","at":"2026-09-25T18:32:08Z"}],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":0.9,"p_active":0.757,"p_room":0.9,"age_days":22,"expected_fill_days":40,"reasons":["conf:58","velocity","win:mid"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/time-dotcom-senior-security-operation-analyst","json_url":"https://alion.io/job/time-dotcom-senior-security-operation-analyst.json","meta":{"generated_at":"2026-09-29T02:19:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1977,"day_limit":5000,"remaining_today":3023,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}