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La persona será el primer punto de contacto de los clientes potenciales, encargándose de guiar y acompañar a los futuros asegurados durante toda la fase de contratación de sus pólizas de coche y hogar mediante un enfoque consultivo y ético, apoyándose en herramientas de Inteligencia Artificial para optimizar la conversión.\nResponsabilidades\nGestionar el primer punto de contacto de las personas interesadas en contratar, resolviendo sus dudas a través de teléfono, chat en vivo, WhatsApp o correo electrónico.\n\nAcompañar al cliente durante toda la fase de contratación de sus pólizas de coche y hogar, entendiendo su situación particular.\n\nExplicar las coberturas y condiciones de forma sencilla, facilitando la elección de la opción que mejor encaje con sus necesidades.\n\nCerrar ventas con un enfoque consultivo y no agresivo, priorizando que el cliente entienda lo que contrata frente a la venta impulsiva.\n\nUtilizar herramientas de última generación de venta asistida con Inteligencia Artificial (IA) para optimizar la conversación en tiempo real con datos y respuestas sugeridas.\n\nIdentificar fricciones en el proceso de contratación y oportunidades de mejora para implementar soluciones que aumenten la conversión.\n\nCoordinar con otros equipos internos (Producto, Operaciones, Suscripción) para la resolución de casos complejos.\n\nRequisitos\nExperiencia previa en atención al cliente o ventas (comercial, telemarketing o SDR).\n\nExcelentes habilidades comunicativas, empatía natural y escucha activa.\n\nOrientación a resultados mediante una venta ética y de asesoramiento.\n\nComodidad o adaptabilidad para trabajar con herramientas digitales y entornos tecnológicos.\n\nDisponibilidad para cumplir el horario de nocturnidad asignado: 9:30 - 18:30 (Horario de España).\n\nDeseables\nExperiencia previa en el sector de seguros o entornos InsurTech / SaaS.\n\nConocimiento o experiencia en el manejo de CRM y herramientas de venta asistida por IA.\n\nCondiciones:\nTrabajo 100% remoto desde cualquier lugar de LATAM.\n\nPago en USD vía Ontop.\n\nFormar parte de un proyecto en pleno crecimiento con un ambiente dinámico e innovador.\n\nOportunidades reales de desarrollo profesional dentro del equipo comercial.\n\n ¿Cumples con el perfil? 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