{"id":1746566,"url":"https://alion.io/job/tines-senior-forward-deployed-engineer-public-sector","title":"Senior Forward Deployed Engineer - Public Sector","company":{"id":1934,"name":"Tines","domain":"tines.com","url":"https://alion.io/company/tines","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":220000,"max":240000,"currency":"USD","period":"year","gross":null,"usd_annual":240000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Canva","optional":false},{"name":"Intercom","optional":false},{"name":"Java","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"Tines","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-10-02T19:37:50Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-14T04:18:35Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Tines is the intelligent workflow company that powers some of the world's most important workflows. \nTines has been supporting IT and security teams from a diverse range of customers, including Canva, Reddit, SAP, Coinbase, Mars, Fin (Intercom), and McKesson.\nTines 3B, launched in 2026, is the next generation of Tines - a single, secure environment for every team’s apps, agents and automations.\nAs an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. Tines has security woven into its DNA, and our platform is secure and private by design. \nAt Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey.\nThis is a remote role that must be based in EST in the United States.\nAbout the Role\nYou'll join as a founding member of Tines’ forward deployed team, embedded directly with our public sector and federal customers to drive transformational AI adoption. Your job is to realize maximum potential for Tines’ customers and to ensure every stakeholder from end user to customer leadership understands and fully realizes the value of Tines.\nYou own the full arc of a customer's success: from deepening adoption and enabling stakeholders through to discovering new opportunities where the platform can create measurable business impact. You’ll show customers the art of what's possible and ensuring the value delivered today is only the beginning. You'll be the person customers trust most to make the Tines’ platform work for them in practice.\nWe expect our FDEs to operate autonomously, thrive in ambiguity and represent us at the highest level inside customer environments. You'll be as comfortable deep in a customer's technical environment as you are leading a training session with a non-technical team or presenting a business case to a CTO.\nWhat you will be doing:\nOwn end-to-end deployment: Lead the technical implementation of Tines’ platform within complex enterprise environments. Integrating with existing systems, configuring for customer-specific workflows and ensuring a fast, smooth path to deliverable outcomes.\nDrive adoption across the organisation: Proactively support and train users and stakeholders in the customer at every level from hands-on technical teams to business leaders ensuring the platform is understood actively used and maximized.\nIdentify and develop new use cases: Through deep familiarity with each customer's business, continuously surface new opportunities where Tines’ platform can create additional value expanding adoption across teams, workflows, and business units.\nBe the primary technical point of contact: Serve as the customer's trusted advisor on all things platform-related. Troubleshooting issues, delivering workshops, answering technical questions and resolving blockers before they become problems.\nMaintain strong customer relationships: Build lasting partnerships at every level of the organisation, from daily users to executive sponsors with a focus on long-term retention and growth.\nFeed insights back to the product: Codify what you learn in the field. Surfacing recurring friction points, unmet needs and high-value use cases and sharing these with Tines’ internal teams such as Engineering, Product and GTM.\n Travel 20-40% to customer sites to build trust, accelerate adoption and deepen relationships in person.\nWhat you Bring with you:\n8+ years in a technical, customer-facing role: Solutions / Pre-sales Engineer, Technical Consultant, Customer Success Engineer, Forward Deployed Engineer, Integration / Implementation Engineer or Software Engineer with customer exposure\n5+ years of experience working with public sector or federal customers\nProven track record of driving adoption and delivering measurable value from complex technical products inside enterprise environments\nStrong engineering skills to own integrations, troubleshoot production issues and understand customer infrastructure\nStrong Python skills (plus ideally TypeScript, Java, or similar)\nProduction experience with LLMs and AI systems: prompt engineering, agent workflows, and deployment at scale\nAbility to train, enable and influence stakeholders across all levels\nHigh agency and resourcefulness: you find a path forward independently, escalate only when necessary, and take full ownership of your accounts\nStrong communication skills: clear, confident, and low-ego: you make complex things feel simple\nWillingness to travel 20-40% to customer sites\nTarget Annual Compensation: $220-240K OTE (90/10 split)\nApplicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.\n#LI-SW1 #LI-remote\nAt Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot - but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you.\nTines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.\n[redacted]","description_format":"text","description_chars":5838,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","Workflow & Process Automation (RPA, BPM)","Security Operations","AI Agents"],"lifecycle":[{"event":"open","at":"2026-10-03T06:17:20Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":11,"expected_fill_days":62,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":240000,"is_top_pay":true},"html_url":"https://alion.io/job/tines-senior-forward-deployed-engineer-public-sector","json_url":"https://alion.io/job/tines-senior-forward-deployed-engineer-public-sector.json","meta":{"generated_at":"2026-10-14T06:37:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7872,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1934},"rest":"https://alion.io/mcp/rest/get_company?id=1934"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftines-senior-forward-deployed-engineer-public-sector"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftines-senior-forward-deployed-engineer-public-sector"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftines-senior-forward-deployed-engineer-public-sector"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tines-senior-forward-deployed-engineer-public-sector\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftines-senior-forward-deployed-engineer-public-sector"}]}