{"id":2403757,"url":"https://alion.io/job/titan-forward-deployed-engineer","title":"Forward Deployed Engineer","company":{"id":687584,"name":"Titan","domain":"titanmsp.ai","url":"https://alion.io/company/titanmsp","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"C","score":56,"open_postings":11,"ghost_share":0.727,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":180000,"max":480000,"currency":"USD","period":"year","gross":null,"usd_annual":480000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"CoreWeave","optional":false},{"name":"Dropbox","optional":false},{"name":"LLM","optional":false},{"name":"Python","optional":false},{"name":"Scale AI","optional":false},{"name":"Service Desk","optional":false},{"name":"TypeScript","optional":false},{"name":"Platform Engineering","optional":true}],"status":"live","first_seen_at":"2026-10-12T21:06:32Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T07:54:13Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":0},"description":"About Titan\nTitan is building the AI workforce for IT. We deploy AI agents across our portfolio of Managed Service Providers and enterprise customers: agents that monitor, triage, and resolve work across the service desk, infrastructure, security, identity, endpoint, and application operations. The result is faster resolutions, better uptime, and more proactive, personalized support, delivered 24/7.\nIn under a year we've raised over $100M from General Catalyst, 8VC, and CalPERS, acquired market-leading MSPs like RFA, and put agents into production in large enterprises. We've automated 100K+ tickets across 400+ customers. Our tech team has talent from Scale AI, CoreWeave, Vanta, Dropbox, Meta, FiveRings, TwoSigma, Amazon, Harvard, Stanford, and MIT.\nJoining Titan means helping redefine how work gets done in IT services, and building a $100B company.\nAbout the team\nTitan's Forward Deployed Engineering team works with our partners and customers to put AI agents into production across their operations. We sit at the intersection of partner delivery and core platform engineering.\nAbout the role\nForward Deployed Engineers lead Titan deployments end to end with our MSP and enterprise partners. You own discovery, scoping, the build, and the production rollout, working directly with partner IT teams. You'll architect integrations, write production code, and deploy agents at scale, then sit with customer and partner leadership to shape business outcomes and strategy.\nYou own and measure success by adoption in production, measurable impact on customer and partners' operations, and field feedback that evolves our platform and agents. You work closely with other engineers, Operations, Product, and GTM.\nThis role is based in San Francisco or New York City, in office.\nIn this role you will\nOwn technical delivery across partner and customer deployments, from first integration to stable production\n\nDefine the problems needing solving in each deployment and scope what to build to solve them\n\nBuild performant and reliable agents, integrations, and systems each deployment needs\n\nEmbed with portfolio teams and customers, understand how they work, and drive adoption of the tools you build\n\nArchitect and build the high-quality software systems that power Titan's core platform\n\nTurn what works in one deployment into tools, playbooks, and building blocks the next one can reuse\n\nYou might thrive in this role if you\nBring 3+ years of experience in engineering or technical deployment, including customer-facing work\n\nHave owned and shipped complex systems in ambiguous, fast-moving environments\n\nTake extreme ownership of problems and delivery\n\nWrite and review production-grade code in TypeScript, Python, or a comparable stack\n\nHave built or shipped LLM-powered systems and know how model behavior shapes the product experience\n\nCommunicate clearly with engineers, customers, and partner stakeholders\n\nBonus: experience in IT operations, MSPs, or infosec","description_format":"text","description_chars":2973,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","RMM & MSP Software"],"lifecycle":[{"event":"open","at":"2026-10-13T00:12:10Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:1","stale_co","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":480000,"is_top_pay":true},"html_url":"https://alion.io/job/titan-forward-deployed-engineer","json_url":"https://alion.io/job/titan-forward-deployed-engineer.json","meta":{"generated_at":"2026-10-13T10:26:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15949,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687584},"rest":"https://alion.io/mcp/rest/get_company?id=687584"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftitan-forward-deployed-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftitan-forward-deployed-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftitan-forward-deployed-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/titan-forward-deployed-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftitan-forward-deployed-engineer"}]}