{"id":769718,"url":"https://alion.io/job/titan-security-group-hr-manager","title":"HR Manager","company":{"id":2666979,"name":"Titan Security Group","domain":"titan-security.com","url":"https://alion.io/company/titan-security-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-09T06:03:00Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":128000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2746},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-11T18:51:04Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-09T05:15:39Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":58},"description":"Titan Security is built on serving our clients and building careers - just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!\nPosition Summary:\nThe Human Resources Manager leads the HR team supporting our downtown Chicago office and portions of the Great Lakes region while serving as the HR Business Partner for Chicago-based corporate employees, including Titan Electronics.\nThis is a hands-on leadership role for an experienced HR professional who can balance daily execution with meaningful process improvement. The HR Manager will lead an early-career team responsible for HR administration, onboarding, employee support, and other recurring HR activities. This individual will establish clear expectations, strengthen accountability, develop team capabilities, and ensure work is completed accurately and consistently.\nThe successful candidate will be highly organized, responsive, and comfortable stepping into the details. They will identify inefficient or unclear processes, develop practical solutions, and use HR technology to improve service delivery. They must also be a credible partner to leaders-providing sound guidance, appropriately challenging decisions, and helping the organization balance employee needs, compliance, and operational realities.\nKey Responsibilities:\nTeam Leadership and HR Operations\nLead, coach, and develop a team that may include HR generalists, administrators, coordinators, and onboarding staff.\nEstablish clear responsibilities, service standards, and performance expectations; assess team capabilities and address performance or skill gaps promptly.\nLead and actively participate in daily HR operations, including new-hire and separation processing, attendance administration, unemployment claims, I-9s, employee records, and employee inquiries.\nMaintain oversight of HR transactions and workforce transitions to ensure work is accurate, timely, and consistently completed.\nModel the professionalism, responsiveness, initiative, and accountability expected of the HR team.\nHR Business Partnership and Employee Relations\nServe as the HR Business Partner for Chicago-based corporate employees, including Titan Electronics, and support suburban Chicago operations and other markets as needed.\nBuild strong relationships with operational leaders and provide practical guidance on employee relations, performance management, corrective action, and company policies.\nInvestigate employee concerns, document findings, and recommend appropriate action or resolution.\nSupport employee leave administration and coordinate with internal and external partners to ensure timely, compliant handling.\nPartner with HR leadership and other HR Business Partners to promote consistent practices and effective service delivery.\nProcess Improvement and Employee Experience\nEvaluate current HR processes and implement practical improvements that strengthen efficiency, consistency, compliance, and accountability.\nEstablish clear ownership and tracking practices so employee and manager requests are resolved promptly and do not fall through the cracks.\nLead and continuously improve corporate onboarding and orientation, ensuring new employees feel welcomed, informed, and supported.\nProactively follow up with new hires and identify recurring employee questions, service issues, or communication gaps.\nPartner with the Director of HR Operations and Total Rewards to create consistent processes and connect employees with appropriate resources.\nHR Technology, Compliance, and Administration\nImprove how employee questions and requests are received, assigned, tracked, and resolved, including oversight of shared HR email channels.\nPartner with HR leadership to expand the use of ServiceNow and other HR technology for case management, workflows, reporting, and response-time tracking.\nEnsure consistent administration of company policies and compliance with applicable employment laws, collective bargaining agreements, and leave requirements.\nOversee I-9 compliance, employment records, HR audits, and applicable security-officer licensing requirements.\nSupport shared office-management responsibilities for the Chicago location in partnership with appropriate leaders.\nQualifications:\nBachelor’s degree in Human Resources, Business Administration, or a related field preferred.\nAt least five years of progressive HR experience, including experience leading, coaching, or developing HR staff.\nStrong knowledge of employee relations, performance management, leave administration, I-9 compliance, and employment regulations.\nDemonstrated ability to improve HR processes, establish clear workflows, and balance leadership responsibilities with hands-on execution.\nExperience supporting a multi-location, hourly, or unionized workforce and using ServiceNow or another case-management platform is preferred.\nThe targeted compensation for the role is $95,000-$105,000 base (DOE) plus bonus.","description_format":"text","description_chars":5560,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Services"],"lifecycle":[{"event":"open","at":"2026-09-11T21:13:56Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.726,"p_room":0.45,"age_days":58,"expected_fill_days":34,"reasons":["conf:0","win:tail"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/titan-security-group-hr-manager","json_url":"https://alion.io/job/titan-security-group-hr-manager.json","meta":{"generated_at":"2026-11-09T08:49:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7616,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2666979},"rest":"https://alion.io/mcp/rest/get_company?id=2666979"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftitan-security-group-hr-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftitan-security-group-hr-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftitan-security-group-hr-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/titan-security-group-hr-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftitan-security-group-hr-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":769718}},{"tool":"search_jobs","arguments":{"company":"titan-security.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":769718},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}