{"id":760618,"url":"https://alion.io/job/titandms-systems-administrator","title":"Systems Administrator","company":{"id":687357,"name":"Titan DMS","domain":"titandms.com","url":"https://alion.io/company/titandms","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ho Chi Minh City, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2013},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Incident Management","optional":false},{"name":"Jira","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-04T06:42:31Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-09-30T22:04:53Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"About Us\nAs a global player in the SaaS automotive landscape, Titan Dealer Management Solutions (Titan DMS) boasts over 165 staff globally and SaaS representation across more than 26 markets. Titan is now recognised as one of the leading suppliers of technologically driven industry solutions to automotive dealers and manufacturers around the world.\nSince 2009, Titan’s flagship product, the Titan Dealer Management System (Titan DMS), has been adopted by Franchised Automotive Dealerships covering over 45 different Automotive Brands throughout Australia, Asia, Pacific Region, Middle East, UK, Africa and Europe, and continues to extend its global reach and reputation as a leading international software provider.\nAbout the role\nThe Systems Administrator is responsible for ensuring the seamless operation, reliability, and ongoing maintenance of the organisation’s IT infrastructure. This role is critical in supporting the technology backbone of the business, ensuring systems remain secure, high-performing, and highly available.\nThe successful candidate will take ownership of a broad range of responsibilities, playing a key role in maintaining a stable and efficient IT environment while supporting business operations and driving continuous improvement initiatives.\nKey Responsibilities\nInfrastructure & Systems\nProven experience provisioning, configuring, and maintaining servers, endpoints, and core IT infrastructure.\nStrong ability to manage both on-premises and cloud-based environments, ensuring high availability and performance.\nHands-on experience with system monitoring tools, alert management, and incident resolution aligned with SLAs.\nExperience performing system patching, updates, and performance optimisation.\nCloud & Platforms\nExperience administering cloud platforms such as AWS and/or Azure, with a focus on performance, cost optimisation, and security.\nFamiliarity with Atlassian Cloud (Jira and related tools) administration and support.\nDeployment & Operations\nExperience managing software deployments and releases with minimal business disruption.\nStrong understanding of backup and disaster recovery processes, including implementation and testing.\nNetworking & Security\nSolid knowledge of network and security infrastructure management.\nAbility to apply best practices to safeguard systems, data, and business operations.\nMicrosoft 365 & End-User Services\nExperience administering Microsoft 365, including user management, security configurations, and service optimisation.\nIncident Management & Documentation\nStrong troubleshooting and problem-solving skills with the ability to resolve incidents efficiently.\nExperience maintaining accurate system documentation and tracking issues through to resolution.\nInformation Security\nGood understanding of security policies and best practices.\nAbility to support and promote security awareness across teams.\nExperience contributing to risk mitigation, vulnerability management, and incident response.\nFamiliarity with ensuring compliance with organisational security standards, including vendor security practices.\nSkills, Qualifications and Experience\nMinimum 5+ years of experience in IT infrastructure, system administration, or a similar role.\nA minimum of 3 years’ experience in team leadership or people management is required.\nStrong experience administering Windows Server environments and supporting end-user computing, including desktop support, OS builds, and troubleshooting.\nProven ability to manage and support cloud platforms, particularly AWS.\nHands-on experience with infrastructure monitoring tools and proactive incident management.\nSolid understanding of backup, restore, and disaster recovery planning and execution.\nStrong knowledge of network infrastructure and security principles, including firewalls, VPNs, and endpoint protection.\nExperience administering Microsoft 365, including user management, security, and compliance.\nExtensive hands-on experience with Atlassian Cloud (Jira and related platforms), with a strong focus on administration, configuration, optimisation, and end-user support.\nExcellent problem-solving and analytical skills, with the ability to prioritise tasks and resolve technical issues efficiently.\nStrong communication skills in English, both written and verbal, with the ability to collaborate effectively across teams.\nHigh attention to detail with a hands-on, proactive approach to troubleshooting and system maintenance.","description_format":"text","description_chars":4456,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["ERP & Business Management Software","Automotive Software"],"lifecycle":[{"event":"open","at":"2026-09-11T18:26:44Z"}],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.755,"p_room":0.9,"age_days":26,"expected_fill_days":42,"reasons":["conf:7","win:mid"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/titandms-systems-administrator","json_url":"https://alion.io/job/titandms-systems-administrator.json","meta":{"generated_at":"2026-10-01T12:49:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4309,"day_limit":5000,"remaining_today":691,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}