{"id":762411,"url":"https://alion.io/job/titanmsp-staff-product-engineer","title":"Staff Product Engineer","company":{"id":687584,"name":"Titan","domain":"titanmsp.ai","url":"https://alion.io/company/titanmsp","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"D","score":49,"open_postings":13,"ghost_share":0.846,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Product","role_family":"Product","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":206000,"max_usd":371000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":412},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Python","optional":false},{"name":"Scale AI","optional":false},{"name":"Together AI","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-02-16T23:27:43Z","employer_posted_date":"2026-02-16","last_verified_at":"2026-09-25T22:06:21Z","board_verified":true,"closed_at":null,"days_open":221,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":220},"description":"Staff Platform Engineer\nAbout Titan:\nTitan is an AI holding company transforming IT services with its Augmented AI platform. We acquire and partner with the best Managed Service Providers (MSPs) and embed AI at the core of their operations, empowering technicians to work faster, smarter, and more strategically. Our augmented AI platform enables MSPs to scale like technology companies while delivering faster resolutions, better uptime, and more proactive, personalized support for their customers.\nIn under a year, we’ve raised over $70M from General Catalyst, acquired market-leading MSPs like RFA, and deployed agents seeing real-world impact to productivity. Our team brings together AI product expertise from Scale AI, Google, MIT, and Stanford, with private equity experience from H.I.G. Capital and seasoned MSP executives who have led some of the industry’s top providers. Joining Titan means helping redefine how work is done in IT Services and building a $100B company.\nAbout The Role:\nAs a Staff Product Engineer at Titan, you are a high-agency owner of our most ambitious product initiatives. We are looking for \"engineers-as-founders\" who thrive when given a high-level objective-like \"Automate 40% of L1 support tickets\"-and the autonomy to navigate from ideation to deployment independently. You’ll sit at the intersection of AI and real-world operations, working directly with our MSP partners to build AI-native products that solve their highest-stakes pain points. This is a \"0 to 1\" opportunity for a builder who wants to see their code fundamentally rewrite the economics of a multi-billion dollar industry.\nWhat You Will Do:\nOwn major product initiatives from idea through deployment and iteration. Make trade-offs. Ship. Measure results. Improve.\n\nWork closely with our AI team to integrate LLMs and autonomous agents into practical, production-grade workflows. Build interfaces that technicians rely on daily.\n\nTalk to users. Observe workflows. Identify inefficiencies. Translate ambiguity into product decisions that materially improve operations across acquired MSPs.\n\nMove quickly without sacrificing quality. Write clean, maintainable code. Balance speed with durability.\n\nSet the standard for product quality and engineering velocity as we scale.\n\nWho You Are:\nYou’ve built something from scratch - as a founder or early engineer. You thrive when given a goal and minimal instructions.\n\nYou care about outcomes, not just implementation. You think in terms of user impact and business leverage.\n\nYou take initiative. You don’t wait for permission. You close loops.\n\nYou can explain trade-offs clearly - to engineers, operators, and leadership.\n\nYou can build modern web applications end-to-end (e.g., React, TypeScript, Python, Node). You’re comfortable integrating AI into real systems.\n\nBonus:\nExperience in highly regulated or precision-driven environments (e.g., fintech, hedge funds, complex enterprise systems).\n\nExperience as an early employee at a high-growth, venture-backed startup.","description_format":"text","description_chars":3021,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","RMM & MSP Software"],"lifecycle":[{"event":"open","at":"2026-09-11T18:56:34Z"}],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.239,"p_room":0.28,"age_days":220,"expected_fill_days":53,"reasons":["conf:5","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-09-25T05:45:01Z"},"pay":null,"html_url":"https://alion.io/job/titanmsp-staff-product-engineer","json_url":"https://alion.io/job/titanmsp-staff-product-engineer.json","meta":{"generated_at":"2026-09-26T00:14:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":157,"day_limit":5000,"remaining_today":4843,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}