{"id":4177117,"url":"https://alion.io/job/tive-reverse-logistics-latam-outbound-specialist","title":"Reverse Logistics LATAM Outbound Specialist","company":{"id":178221,"name":"Tive","domain":"tive.com","url":"https://alion.io/company/tive-2","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T12:43:21Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T18:47:28Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible-so what people hold near and dear arrives on time and in full.\nWe believe (and live!) four core values:\nTransparency First: We make everything visible so that everyone can operate better\nAlways strive to make things simpler\nWe are One Team, we have each other's backs\nRelentless iteration to optimize and improve\nWhether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full-because every shipment matters.\nAs a Reverse Logistics Representative, you will work alongside our global team to coordinate the collection and return of used Tive devices for refurbishment and reuse. You are someone who takes pride in the end result of their work and is a go-getter. The role offers a great opportunity to work in a fast-paced environment and be a huge part of building an amazing company and team.\nOur ideal candidate has:\nFluency in English.\nA technical or university degree (or relevant experience) and 1-3 years of experience in logistics along with one of the following fields: customer success, account management, sales development.\nExcellent communication skills, both verbal and written.\nEntrepreneurial attitude with a desire to learn and continuously improve.\nAbility to prioritize, multitask, and manage time productively.\nPatience, empathy, and persistence in a customer-facing context.\nStrong organizational skills and exemplified ability to adhere to scheduled tasks.\nDiligence and enthusiasm; you appreciate quality and deliver it on a daily basis.\nNice to have:\nFamiliarity with PowerPoint, Excel, Salesforce, NetSuite and other ERP tools.\nWhat you’ll be doing:\nContact locations with large quantities of used devices via cold calls and emails and convince these locations to return the devices.\nWork with our account management team to get customers up and running with the returns program.\nImprove upon data that is provided to internal teams to show which customers are finding success with returns.\nInnovate and implement creative ideas to help us become more efficient in a rapidly-growing department that has doubled in size this past year.\nWork to build strong relationships with and support our global team, including remote peers in other time zones.\nWhat does Tive offer?\nA chance to join what may very well turn out to be the most important company in your career.\nThe autonomy and resources to build what you know how to build.\nWork with a committed global team that have each others back.\nOffice-based or hybrid options. Your choice. \nCompetitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.\nWe celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.","description_format":"text","description_chars":3130,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Biotechnology","Transportation & Logistics","IoT Connectivity"],"lifecycle":[{"event":"open","at":"2026-11-12T16:23:07Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":70,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-11-13T22:45:12Z"},"pay":null,"html_url":"https://alion.io/job/tive-reverse-logistics-latam-outbound-specialist","json_url":"https://alion.io/job/tive-reverse-logistics-latam-outbound-specialist.json","meta":{"generated_at":"2026-11-13T22:45:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":45355,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":178221},"rest":"https://alion.io/mcp/rest/get_company?id=178221"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftive-reverse-logistics-latam-outbound-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftive-reverse-logistics-latam-outbound-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftive-reverse-logistics-latam-outbound-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tive-reverse-logistics-latam-outbound-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftive-reverse-logistics-latam-outbound-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4177117}},{"tool":"search_jobs","arguments":{"company":"tive.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4177117},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}