# SDM ECM Sr Tech Ops Analyst

TJX CompaniesAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world’s leading off-price retailer. Job Description: Job Title: Senior Tech Operations Analyst Role Type: Individual Contributor / Process Lead Department: Service Management Office (SMO) Location : TJX Hyderabad, India Work Mode: Onsite What You’ll Discover A highly collaborative IT operations environment focused on service reliability and operational excellence The opportunity to govern and mature enterprise-wide ITSM Enterprise Change Management process aligned with ITIL best practices Hands-on ownership of IT service lifecycle management, reporting, and continuous improvement Strong exposure to ServiceNow, Power BI analytics, audit governance, and executive-level rep

- **Id**: 4294625
- **Url**: <https://alion.io/job/tjx-sdm-ecm-sr-tech-ops-analyst>
- **Role**: Analytics
- **Role family**: Analytics
- **Seniority**: senior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: explicit
- **Locations**: Hyderabad, India
- **Countries**: IN
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-30T00:00:00Z
- **Employer posted date**: 2026-10-30
- **Last verified at**: 2026-11-14T09:59:50Z
- **Board verified**: yes
- **Days open**: 15
- **Description format**: text
- **Description chars**: 4985
- **Description truncated**: no
- **Benefits**: Home office
- **Relocation offered**: no
- **Industries**: Electronic Warfare, Retail & Shop Systems, Apparel & Fashion Brands, Home Decor

## Company

- **Id**: 1758993
- **Name**: TJX
- **Domain**: tjx.com
- **Url**: <https://alion.io/company/tjx-com>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

## Technologies

- **ITIL** — Optional: no
- **ITSM** — Optional: no
- **Power BI** — Optional: no
- **Scrum** — Optional: no
- **ServiceNow** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 15

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **India** — Iso: IN; Kind: country

## Lifecycle

- Event: open; At: 2026-11-14T00:39:23Z

## Liveness

- **Score**: 79
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.878
- **P room**: 0.9
- **Age days**: 15
- **Expected fill days**: 30
- **Reasons**: conf:1, velocity, win:mid
- **Computed at**: 2026-11-14T05:58:10Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.