{"id":838136,"url":"https://alion.io/job/tldr-senior-account-manager","title":"Senior Account Manager","company":{"id":689521,"name":"TLDR","domain":"tldr.tech","url":"https://alion.io/company/tldr-6","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":{"min":145000,"max":163000,"currency":"USD","period":"year","gross":null,"usd_annual":163000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anthropic","optional":false},{"name":"Asana","optional":false},{"name":"AWS","optional":false},{"name":"GCP","optional":false},{"name":"GitHub","optional":false},{"name":"HubSpot","optional":false},{"name":"Notion","optional":false},{"name":"Reddit","optional":false},{"name":"Slack","optional":false},{"name":"OpenAI","optional":true}],"status":"live","first_seen_at":"2025-12-17T21:23:39Z","employer_posted_date":"2025-12-17","last_verified_at":"2026-09-24T13:11:22Z","board_verified":true,"closed_at":null,"days_open":280,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":280},"description":"Who We Are\nProduct: TLDR’s mission is to increase tech's signal-to-noise ratio.\nToday that means the largest network of tech newsletters in the world, with over 8M subscribers covering startups, software engineering, AI, cybersecurity, product, and more. What makes it work is who writes it. Every issue comes from people building in tech, not reporters covering it. Our writers keep their day jobs: two engineers at Coinbase writeTLDR Crypto, engineers at DeepMind and Meta writeTLDR Dev, researchers at Anthropic and Adobe writeTLDR AI, and robotics and datacenter strategy leads at OpenAI and Meta writeTLDR Hardware.\nIf it matters in tech, it's in TLDR. That's what makes TLDR the best place to find what you need to learn.\nTeam: Our 29-person full-time team includes alumni of TikTok, Reddit, Amazon, Business Insider, Asana, Morning Brew, and Pinterest. We've stayed intentionally small, which means every person here owns a function rather than a slice of one.\nTraction: We're bootstrapped, profitable, and on track for $35M in revenue this year - after hitting $9M in 2024 and $20M in 2025. The advertisers who fund it want tech's decision-makers: AWS, Google Cloud, Anthropic, Slack, Notion, and GitHub.\nAbout the Role\nWe’re looking for a strategic, revenue-minded Account Manager who can own post-sale client relationships across a book of 70+ active accounts. You’ll ensure flawless campaign delivery, deepen client partnerships, and identify new opportunities for growth. This role is a mix of relationship management, strategic consulting, and data-driven performance analysis.\nIn this role, you will:\nOwn post-sale client relationships, ensuring satisfaction, retention, and growth.\n\nLead client onboarding, campaign management, and delivery in collaboration with Ad Ops.\n\nProactively identify renewal and upsell opportunities across your account base.\n\nAnalyze campaign performance, communicate insights, and deliver actionable recommendations.\n\nPartner closely with Sales, Ops, and Ad Ops to streamline handoffs and improve execution.\n\nMaintain accurate forecasting, pipeline, and account health data in HubSpot.\n\nPrioritize your book of business by potential, ensuring the right level of service across accounts.\n\nSurface process improvements and client insights to help shape TLDR’s product and sales strategy.\n\nWhat Success Looks Like\n90%+ renewal rate across managed accounts.\n\n120%+ net revenue retention (NRR) within 12 months.\n\nConsistent 10-20% quarterly upsell growth.\n\n98%+ on-time, error-free campaign delivery.\n\nClear, trusted forecasting and account reporting cadence.\n\nStrong collaboration with AEs and Ad Ops on key accounts.\n\nAbout You\n3+ years of Account Management or Client Success experience in digital media, advertising, or newsletters.\n\nProven track record of owning renewals, upsells, and revenue targets.\n\nStrong understanding of campaign metrics, reporting, and optimization.\n\nProficient in CRM tools (HubSpot or equivalent) and revenue forecasting.\n\nExceptional communication and relationship management skills.\n\nComfortable managing a large, diverse book of business.\n\nCollaborative, organized, and confident working autonomously.\n\nA+ Skills:\nYou’ve managed advertising or sponsorship campaigns end-to-end.\n\nYou balance empathy with commercial instincts - both client-first and performance-driven.\n\nYou thrive in high-growth, fast-moving environments with evolving processes.\n\nYou think like a partner, not a vendor - and can speak the language of tech and media.\n\nYou’re naturally curious, proactive, and driven to make things better.\n\nYou’ll Thrive Here If You…\nTake broad ownership rather than a narrowly defined lane, and set your own direction\n\nOperate well in ambiguity, in a place where the process is still being written\n\nStay organized and collaborative when a lot is in flight at once\n\nAre naturally curious and proactive, always looking for what could work better\n\nWhy You'll Love It\nCompensation:\nBase + incentive compensation: $145,000 - $163,000 (75/25 split)\n\nAnnual company performance bonus: $5,000 - $12,500\n\nLocation: We're 100% remote across the US and Canada. Work where you want - our bands are set to tier-1 city rates wherever you live.\nTeam Events: Biannual team offsites. Most recently we’ve gone to New Orleans, San Diego and Park City!\nTime to Recharge: Flexible PTO. Most of the team takes 2-3 weeks a year, plus holidays.\nHealth Benefits: Comprehensive medical, dental and vision benefits with a 100% paid option\n401(k) Plan: Empower 401(k)\nPaid Parental Leave\nHome Office Stipend: Whatever makes you productive - standing desk, second monitor, chair, walking pad.\nLearning & Development Stipend: For anything that makes you better at your work, and for AI tools especially. Don't ration your tokens.\nIf you're ready to make a tremendous impact at a bootstrapped and profitable startup, please apply. Please let us know if you need any accommodation during any part of the interview process.\nPress and Publications\nInc story on how TLDR was founded\n\nPricing and demographic information in TLDR’s latest media kit","description_format":"text","description_chars":5086,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","AI Agents"],"lifecycle":[{"event":"open","at":"2026-09-12T20:11:26Z"}],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.104,"p_room":0.28,"age_days":280,"expected_fill_days":25,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":163000,"is_top_pay":true},"html_url":"https://alion.io/job/tldr-senior-account-manager","json_url":"https://alion.io/job/tldr-senior-account-manager.json","meta":{"generated_at":"2026-09-24T14:43:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}