{"id":1286810,"url":"https://alion.io/job/tns-application-support-engineer-ii","title":"Application Support Engineer II","company":{"id":1766333,"name":"TNS","domain":"tnsi.com","url":"https://alion.io/company/tnsi","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":18,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18000,"max_usd":43000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":281},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"Splunk","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2025-02-10T00:00:00Z","employer_posted_date":"2025-02-10","last_verified_at":"2026-09-28T02:01:25Z","board_verified":true,"closed_at":null,"days_open":595,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":595},"description":"An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!\nOverview\n· This Applications Support Engineer II designs, plans, installs, maintains and troubleshoots telecom applications and services· The position has a range of responsibilities and works with development,\nproduct management, network operations and external customers to plan,\ndeploy and manage systems and services provided to TNS’ telecom\ncustomers\nResponsibilities\nPrimary Duties and Responsibilities:\n· Design, Plan, Install, Administer and Troubleshoot applications, systems, and\nservices in production and lab/test environments\n· Analyze and resolve complex problems including interoperability issues caused\nby hardware, software, or network components\n· Participate in architecture/design review, requirements analysis, capacity\nplanning and provide guidance to development and product management teams\n· Assist in Integration of applications and services with network management\ntools and other enterprise tools\n· Develop KPIs and other system metrics for capacity planning, performance\nmanagement, and monitoring\n· Oversee daily operations of large-scale carrier grade systems; schedule,\ndocument and implement maintenance and troubleshooting procedures as\nnecessary\n· Pro-actively communicate status to project managers, upper management, and\ncustomers\n· Participate in an on-call rotation to maintain 24x7 service support\nQualifications\nQualifications:\n· 4+ years’ experience administering applications and services hosted on Linux\n(RHEL and derivate) operating systems\n· 2+ years’ experience planning, integrating, and operating carrier or enterprise\ngrade high-availability telecom solutions\n· Understanding of Systems and Network Architecture of large-scale distributed\nnetworks\n· Understanding and working knowledge of IP networks and security devices\nincluding routers, switches, load balancers, firewalls, and VPNs\n· Experience integrating with monitoring, analytics, and network management\ntools and products such as Splunk\n· Possess strong interpersonal and communication skills\n· Demonstrated problem solving and incident management skills\nOptional Desired Qualifications:\n· Experience with an automation framework such as Ansible, Chef, or Puppet\n· Experience with Foreman helpful\n· Experience with Virtualization software, such as VMware, helpful\n· Scripting or coding experience is helpful\n· Knowledge of and/or experience operating within a compliance framework,\nsuch as PCI, helpful\nEducation and Certifications:\n· Bachelor’s degree or equivalent experience required\n· ITIL certification preferred\nIf you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!\nTNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.","description_format":"text","description_chars":3103,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Managed Network Services"],"lifecycle":[{"event":"open","at":"2026-09-26T05:07:40Z"}],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.18,"p_room":0.28,"age_days":595,"expected_fill_days":33,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/tns-application-support-engineer-ii","json_url":"https://alion.io/job/tns-application-support-engineer-ii.json","meta":{"generated_at":"2026-09-28T06:29:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4530,"day_limit":5000,"remaining_today":470,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}