{"id":1286758,"url":"https://alion.io/job/tns-office-manager","title":"Office Manager","company":{"id":1766333,"name":"TNS","domain":"tnsi.com","url":"https://alion.io/company/tnsi","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":42000,"period":"year","method":null,"sample_n":4535},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-27T00:35:51Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!\nOverview\nYou will be responsible for providing administrative, finance, and executive support to ensure the smooth running of the office. The role is responsible for office administration, customer and supplier ledger activities, credit control, invoice management, and providing personal assistant support to the General Manager. Working closely with internal teams, customers, suppliers, and external stakeholders, the successful candidate will maintain accurate records, coordinate documentation, manage office operations, and support the efficient delivery of business and financial processes.Responsibilities\nGeneral Office Administration\nSupport a range of administrative activities, including maintaining records and updating customer and supplier portals.\n\nPrepare, collect, and coordinate documentation for internal teams and external stakeholders.\n\nManage office supplies, inventory, and supplier relationships.\n\nHandle incoming and outgoing correspondence, mail, and telephone enquiries.\n\nSupport the smooth day-to-day operation of the office and contribute to an efficient working environment.\n\nCustomer Ledger\nLiaise with the Billing Team and review invoices prior to issue.\n\nSupport all aspects of credit control and customer account management.\n\nMonitor invoice progress to help ensure payment terms are met.\n\nMaintain records of customer queries and follow escalation procedures when required.\n\nAssist with debt recovery activities.\n\nEnsure customer portals are maintained accurately and kept up to date.\n\nLiaise with relevant government and regulatory bodies regarding administrative documentation required for customers and suppliers.\n\nSupplier Ledger\nMonitor the processing of approved and unapproved purchase invoices.\n\nManage supplier queries and follow established escalation procedures.\n\nSupport payment requisition processes for Purchase Orders (POs).\n\nMaintain accurate supplier records and assist with resolving invoice-related issues.\n\nExecutive Support\nProvide administrative and personal assistant support to the General Manager.\n\nCoordinate meetings, appointments, and diary management activities.\n\nArrange business travel, accommodation, transfers, and itineraries.\n\nPrepare documents, coordinate communications, and track follow-up actions to ensure timely completion.\n\nQualifications\nEssential Skills and Experience\nExperience in office administration, accounts administration, customer service, or a related administrative role.\n\nStrong organisational and time management skills.\n\nExcellent written and verbal communication skills.\n\nAbility to manage multiple priorities and meet deadlines.\n\nStrong attention to detail and accuracy.\n\nProficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams.\n\nAbility to work independently and collaboratively within a team.\n\nDesirable Skills and Experience\nExperience supporting customer or supplier ledger activities.\n\nKnowledge of invoicing, credit control, or accounts payable/receivable processes.\n\nExperience providing executive or personal assistant support.\n\nFamiliarity with finance or ERP systems.\n\nIf you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!\nTNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.","description_format":"text","description_chars":3682,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Managed Network Services"],"lifecycle":[{"event":"open","at":"2026-09-26T05:07:40Z"}],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.796,"p_room":1,"age_days":4,"expected_fill_days":21,"reasons":["conf:0","win:early"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/tns-office-manager","json_url":"https://alion.io/job/tns-office-manager.json","meta":{"generated_at":"2026-09-27T00:39:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":573,"day_limit":5000,"remaining_today":4427,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}