{"id":1349330,"url":"https://alion.io/job/tobii-dynavox-collections-specialist","title":"Collections Specialist","company":{"id":1766952,"name":"Tobii Dynavox","domain":"tobiidynavox.com","url":"https://alion.io/company/tobiidynavox","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":163000,"period":"year","method":"role_country_seniority_unknown","sample_n":12606},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-11-02T13:49:54Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"Why join us?\nWe’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives. \nAt Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed.\nAs a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives.\nCandidate must live in the Central or Eastern Time zones. Availability to travel four times a year to the Pittsburgh office is required.\nJOB SUMMARY:\nThe Collection Specialist supports the effective management of the revenue cycle process and ensures the accurate and timely collection of sales to third party payers (including Medicare, Medicaid, Private Insurance, and other funding sources). The Specialist works with insurance companies, clients, and customers to resolve collection issues and reconciles accounts.\nKEY RESPONSIBILITIES:\nManage assigned accounts and ensure the timeliness and accuracy of billing, collections, and payment activity\nAfter an account is billed, the account becomes the Collector’s responsibility. The Collector is responsible for:Verification that a claim is on file\nFollow up with the payer due to lack of payment\nInvestigation of denials\nCoordination with the billers to address billing issues\n\nCoordination with the funding consultants to address documentation questions\nPreparation of correspondence, such as appeals, to fight for the payment of accounts, request different denial codes, etc.\nReview of posted payments for accuracy and investigate differences\nDocument in the system all verbal and written communication relative to collection actions and expected outcomes of overdue accounts.\nFollow up every 30 days with insurance companies, clients, SPLs, and vendors to ensure the payment of accounts\nAlert the Manager of Collections of potential payment issues\nRecommend adjustments/write-offsto the Manager of Collections and receive approval prior to reconciling accounts\nInvestigate refund requests related to accounts and complete refund paperwork for accounts that need to be refunded\nMeet the expectations and goals for productivity and cash targets as set forth by management\nStay abreast of state, federal, and third-party funding regulations for assigned accounts ensuring billing and payment practices comply with third party payer requirements\nPerform various other tasks as assigned\nMINIMUM QUALIFICATIONS:\nEDUCATION / EXPERIENCE REQUIREMENTS:\nHigh School Diploma\n2 or more years of computer, accounting, collections, and high-volume medical billing and/or insurance claims processing experience\nKnowledge of payment posting process in regard to contractual adjustments and refunds preferred\nKnowledge of medical insurance claims procedures and documentation preferred\nCOMMUNICATION SKILLS:\nStrong customer service and interpersonal skills\nOral and written communication skills\nTeaming skills\nCOMPUTER OR TECHNICAL SKILLS:\nProficient in M.S. Office Word, Excel, and Outlook\nAble to research claim information via the internet\nBasic data and word processing skills\nOTHER SKILLS REQUIREMENTS:\nApply independent judgment and manage confidential information\nAbility to gather data and summarize information\nTime management and good organizational skills\nExcellent problem solving skills\nRecord management\nWORK ENVIRONMENT REQUIREMENTS:\nAbility to work at a desk for prolonged periods of time\nAbility to work with interruptions in a fast-paced environment\nApply today!\nWe believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you.\nWhere we stand:\nWe believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger.\nTobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.\nEqual Opportunity Employer/AA Women/Minorities/Veterans/Disabled","description_format":"text","description_chars":4767,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","CBRN Defense","Mobility & Assistive Devices"],"lifecycle":[{"event":"open","at":"2026-09-27T17:46:49Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.719,"p_room":0.55,"age_days":38,"expected_fill_days":28,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/tobii-dynavox-collections-specialist","json_url":"https://alion.io/job/tobii-dynavox-collections-specialist.json","meta":{"generated_at":"2026-11-02T20:30:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28733,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1766952},"rest":"https://alion.io/mcp/rest/get_company?id=1766952"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftobii-dynavox-collections-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftobii-dynavox-collections-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftobii-dynavox-collections-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tobii-dynavox-collections-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftobii-dynavox-collections-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1349330}},{"tool":"search_jobs","arguments":{"company":"tobiidynavox.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1349330},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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