{"id":3399066,"url":"https://alion.io/job/tofurky-logistics-coordinator-1","title":"Logistics Coordinator 1","company":{"id":1998627,"name":"Tofurky","domain":"tofurky.com","url":"https://alion.io/company/tofurky","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Hood River, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":63000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4386},"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-28T13:41:32Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T22:23:03Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The Logistics Coordinator I supports accurate, on-time customer order fulfillment from order receipt through delivery for Tofurky. This role processes and maintains order and shipment information, coordinates routine shipping activities, and communicates order status and product availability to customers and internal teams. The Coordinator also supports the investigation, documentation, and resolution of customer deductions, chargebacks, carrier claims, and other shipment-related discrepancies.\nEssential Functions\nProcess and maintain customer orders in the company’s ERP system, EDI platform, and customer portals, verifying order details, requested dates, quantities, ship-to information, and customer requirements.\nMonitor open orders, product availability, and shipment status; identify potential shortages or delays and coordinate timely updates with Customer Service, Sales, Supply Chain, and other internal teams.\nCoordinate routine carrier pickups, shipment scheduling, delivery appointments, and shipment tracking with carriers, customers, and logistics partners.\nPrepare and verify fulfillment documentation and transaction information, including bills of lading, shipment confirmations, advance ship notices, and proof of delivery.\nFollow up on routine order and shipment exceptions, gather supporting records, and escalate unresolved service, delivery, or compliance issues to the Supply Chain Manager.\nAssist with investigating, documenting, and disputing carrier charges, customer fines, chargebacks, deductions, and related claims in coordination with the Supply Chain Manager.\nMaintain accurate order, shipment, customer, and item information in applicable systems and shared trackers.\nSupport customer setup and maintenance by gathering requirements, maintaining routing and shipping instructions, and following up on EDI and customer-portal issues.\nPrepare routine fulfillment and logistics reporting and help identify recurring errors and opportunities for process improvement.\nCoordinate with third-party logistics providers on day-to-day order and shipment execution, referring broader partner or relationship matters to the appropriate team lead.\nQualifications\nRequired Education and Experience\nHigh school diploma or GED.\nAt least one year of experience in order fulfillment, customer service, logistics, shipping, or a related administrative role; experience supporting retail or food-service customers preferred.\nBasic proficiency with Microsoft Outlook, Word, and Excel; experience with an ERP system, EDI platform, or customer ordering portal preferred.\nStrong attention to detail, with excellent organizational, follow-through, and written and verbal communication skills.\nFamiliarity with shipping documents, delivery appointments, routing instructions, or customer compliance requirements, and experience researching shipment discrepancies, deductions, chargebacks, or claims preferred.\nWork Environment and Physical Demands\nWorks in an office environment, regularly using a computer, telephone, and other standard office equipment.\nPerforms sedentary work, including extended periods of sitting, keyboarding, and viewing a screen.\nMay occasionally move or lift office materials weighing up to 10 pounds; warehouse or production-floor work is not part of this position.\nMust be able to perform the essential functions of the position, with or without reasonable accommodation.\nOther Duties\nThis job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.\nWork Authorization\nMust be legally authorized to work in the United States. The Tofurky Company does not currently provide visa sponsorship or support immigration processing. Tofurky participates in the E-Verify process. All hired candidates will be submitted to through this process.\nEqual Employment Opportunity\nThe Tofurky Company is an equal opportunity employer and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected category.","description_format":"text","description_chars":4217,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Freight Forwarding","Vegan Food","Prepared Foods"],"lifecycle":[{"event":"open","at":"2026-10-28T13:41:32Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":21,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/tofurky-logistics-coordinator-1","json_url":"https://alion.io/job/tofurky-logistics-coordinator-1.json","meta":{"generated_at":"2026-11-01T03:27:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5364,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1998627},"rest":"https://alion.io/mcp/rest/get_company?id=1998627"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftofurky-logistics-coordinator-1"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftofurky-logistics-coordinator-1"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftofurky-logistics-coordinator-1"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tofurky-logistics-coordinator-1\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftofurky-logistics-coordinator-1"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3399066}},{"tool":"search_jobs","arguments":{"company":"tofurky.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3399066},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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