£ 14980.95 per annum (Basic Salary) plus £ 639.99 per annum (Recruitment and Retention Allowance)
Permanent Part-time 22.5 hours per week
Peer Support Worker - Bring Your Lived Experience to a Team That Values You
Do you have your own lived experience of mental health distress or of using mental health services? (We’re specifically looking for people with personal lived experience-this doesn’t include experiences gained only through caring for others.)
If you’re someone who can connect with others who are struggling…
If you can listen, empathise, and offer hope based on your own journey…
Then you might be exactly who we’re looking for.
As a Peer Support Worker at NIHCSS, lived experience isn’t just welcome-it’s essential. Your voice, your story, and your insight help shape the way we support people. Co-production is at the heart of everything we do, and your perspective can directly influence how others feel heard, understood, and empowered in their recovery.
About the Role
We’re excited to welcome a new Peer Support Worker to our dedicated Intensive Team, supporting people across the community in Norwich.
In this role, you will:
- Use your personal experiences of mental distress to build genuine, human connections
- Offer emotional and practical support to people going through difficult times
- Help others recognise their strengths, build confidence, and develop skills for wellness
- Provide one-to-one and group support, with guidance from a Peer Support Coordinator
- Work across the county-so a driver’s licence and access to a car are essential
Your lived experience is your strength. It’s what makes this work powerful.
What We Offer You
At NIHCSS, people come first-including you. We’ll make sure you feel:
- Respected, valued, and included as a unique contributor to the team
- Supported through ongoing training, development opportunities, and supervision
- Encouraged to share your ideas and help us shape services for the future
- Part of a community that truly understands the importance of lived experience
Your insight can change someone’s life. Your story can give someone hope. And we’d love you to bring that to our team.

