{"id":95699,"url":"https://alion.io/job/together-software-engineer-customer-insights","title":"Senior Software Engineer, Customer Insights","company":{"id":36054,"name":"Together AI","domain":"together.ai","url":"https://alion.io/company/together","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":71,"ghost_share":0,"stale_share":0.31,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":180000,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C++","optional":false},{"name":"Go","optional":false},{"name":"Java","optional":false},{"name":"Python","optional":false},{"name":"Together AI","optional":false},{"name":"TypeScript","optional":false},{"name":"Cursor","optional":true},{"name":"ElevenLabs","optional":true},{"name":"Fine-tuning","optional":true},{"name":"Pre-training","optional":true},{"name":"Reinforcement Learning","optional":true}],"status":"live","first_seen_at":"2026-07-30T16:31:23Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-17T09:57:06Z","board_verified":true,"closed_at":null,"days_open":78,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":78},"description":"About the Role\nTogether.ai is looking for a Senior Software Engineer to join the Customer Insights team. Customer Insights owns the customer-facing visibility layer of Together's Cloud - the systems that help customers understand what's happening in their environment, trace back what happened and why, and act on it with confidence.\nEvery time a customer needs to understand their own activity - what happened, who did it, when, and whether it needs attention - they rely on the systems we build. Whether it's a developer inspecting recent activity, an enterprise team auditing their organization, or an operator diagnosing an anomaly, we make that visibility clear and trustworthy: simple for everyday cases, robust enough for complex organizational needs. We're turning today's fragmented visibility patterns into coherent product and platform foundations, and building toward a next generation of insight tooling that summarizes activity, explains anomalies, and correlates signals across surfaces - for both human operators and autonomous agents.\nYou'll take ambiguous problems and turn them into a clear technical direction. You'll set the technical approach for significant pieces of the system, weigh in on architecture beyond your immediate area, and help less experienced engineers navigate unfamiliar problem spaces. You'll have real autonomy over how problems get solved, paired with a team that reviews, debates, and learns in the open.\nResponsibilities\nDesign and ship core features of Together's Customer Insights platform - the systems customers rely on to see, trace, and act on their own activity.\nDrive the technical design for new capabilities, including proposing architecture, writing design docs, and getting buy-in across teams.\nPartner with Data Platform and Observability engineering teams to leverage Together’s core data stack and capabilities to build out Customers Insights data collection and stream processing systems.\nOwn significant areas of the system end-to-end - from design through implementation, testing, rollout, and long-term health.\nWrite and maintain critical-path backend and product code used by multiple teams and customer-facing surfaces. Identify risks and blockers early, drive resolution across team boundaries.\nRequirements\n4+ years building and operating production distributed systems or customer-facing backend platforms.\nExperience designing and scaling data pipelines for high-volume ingestion and real-time querying specifically (the \"at scale\" specialization, distinct from #1's general systems experience).\nStrong programming skills in one or more of Go, Python, Java,TypeScript, C++, or similar production languages.\nExcellent communication skills - able to write clear design docs and work effectively with both technical and non-technical team members\nStrong data modeling instincts - comfort working with schemas, queries, and relational and/or non-relational data at scale.\nBachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related technical field, or equivalent practical experience.\nNice to Have\nInterest in, or some exposure to, stream processing, data pipelines, notification systems, or analytical systems (this is a great team to learn them on)\nAbout Together AI\nTogether AI, the AI Native Cloud, is purpose-built for AI engineers. AI application developers get high-performance inference that scales reliably, fine-tuning and reinforcement learning for creating frontier-level specialized models, and pre-training at massive scale for fully custom intelligence, all around a marketplace of leading open models that teams can run, adapt, and own. Trusted by Cursor, Decagon, ElevenLabs, Salesforce, and Zoom, Together serves 400+ trillion tokens a month.\nCompensation\nWe offer competitive compensation, startup equity, health insurance and other competitive benefits. The US base salary range for this full-time position is: $180k - 250k + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.\nEqual Opportunity\nTogether AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.\nPlease see our privacy policy at https://www.together.ai/privacy.","description_format":"text","description_chars":4482,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Platforms (IaaS & PaaS)","Foundation Models","AI Compute & Inference"],"lifecycle":[{"event":"open","at":"2026-07-30T16:31:23Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 48 · green card filings: 1","filings_12m":48,"filings_prev_12m":22,"green_card_filings_12m":1,"median_offered_wage_usd":207398,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":33}],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.793,"p_room":0.44,"age_days":78,"expected_fill_days":55,"reasons":["conf:3","velocity","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":250000,"is_top_pay":true},"html_url":"https://alion.io/job/together-software-engineer-customer-insights","json_url":"https://alion.io/job/together-software-engineer-customer-insights.json","meta":{"generated_at":"2026-10-17T12:14:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16194,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":36054},"rest":"https://alion.io/mcp/rest/get_company?id=36054"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftogether-software-engineer-customer-insights"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftogether-software-engineer-customer-insights"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftogether-software-engineer-customer-insights"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/together-software-engineer-customer-insights\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftogether-software-engineer-customer-insights"}]}