# Manager Onboarding and Professional Services

Manager, Onboarding & Professional Services Location: Hybrid (Atlanta, GA) About Us At TogetherWork, we help community-driven organizations grow and thrive by creating better experiences for the people they serve. Protech delivers association management software to nonprofit and membership organizations. About This Role Lead the people, capacity, and operational coordination behind successful enterprise customer onboarding and professional services delivery. You will coach Solution Consultants and other assigned delivery resources, balance staffing across concurrent engagements, and partner closely with project management and technical teams to anticipate risks and deliver reliable customer outcomes. This is a delivery operations and people leadership position, not a hands-on developer or project manager role. What You'll Do Lead, coach, and develop assigned Solution Consultants and delivery professionals through clear goals, feedback, one-on-ones, and performance accountability. Own resource scheduling and capacity visibility across onboarding and post-implementation consulting work; identify staffing constraints and rebalance priorities with stakeholders. Monitor billable utiliz

- **Id**: 3901667
- **Url**: <https://alion.io/job/togetherwork-manager-onboarding-and-professional-services>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: senior
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Hiring countries total**: 0
- **Experience years min**: 8
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T20:25:54Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-13T02:17:55Z
- **Board verified**: yes
- **Days open**: 6
- **Description format**: text
- **Description chars**: 5509
- **Description truncated**: no
- **Benefits**: Parental leave, Vision insurance
- **Relocation offered**: no
- **Industries**: Payment Processing & Gateways, Nonprofit, Church & Membership Software

## Company

- **Id**: 685886
- **Name**: TogetherWork
- **Domain**: togetherwork.com
- **Url**: <https://alion.io/company/togetherwork>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

### Truth index

- **Grade**: A
- **Score**: 100
- **Open postings**: 5
- **Ghost share**: 0
- **Stale share**: 0
- **Repost share**: 0
- **Time to fill p50 days**: 37
- **Computed at**: 2026-11-12T10:38:37Z

## Salary

- **Min**: 118000
- **Max**: 123500
- **Currency**: USD
- **Period**: year
- **Usd annual**: 123500

## Technologies

- **Zendesk** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 6

## Requirements

- **Experience years min**: 8
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-07T01:01:56Z

## Liveness

- **Score**: 90
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.903
- **P room**: 1
- **Age days**: 5
- **Expected fill days**: 37
- **Reasons**: conf:3, velocity, win:early
- **Computed at**: 2026-11-12T10:38:37Z

## Pay

- **Stated usd annual**: 123500
- **Is top pay**: no

---
[Page](https://alion.io/job/togetherwork-manager-onboarding-and-professional-services) · [JSON](https://alion.io/job/togetherwork-manager-onboarding-and-professional-services.json)

Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.