Customer Support Specialist

Tohands • English • 5 months ago
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Salary
$2.3k – $3.8k per year
Location
In office (Bengaluru)
Seniority
Junior · 1+ year exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on May 9, 2026.

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Tohands

tohands.in • Bengaluru • UTC+05:30

Job Overview:

We are looking for a Customer Support Specialist who can handle customer queries efficiently, ensure quick resolution, and provide a seamless customer experience.

Key Responsibilities:

  • Customer Onboarding
  • Handle customer queries via calls, chats, and emails
  • Resolve issues in a timely and professional manner
  • Maintain records of customer interactions
  • Coordinate with internal teams for issue resolution
  • Ensure high customer satisfaction and retention

Requirements:

  • 1-3 years of experience in customer support or similar role
  • Good communication skills (English + Hindi preferred)
  • Basic understanding of CRM tools is a plus
  • Ability to work in a fast-paced/startup environment
  • Strong problem-solving and interpersonal skills

Preferred:

  • Experience in handling high-volume customer queries
  • Exposure to tech/product-based companies
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