{"id":1399620,"url":"https://alion.io/job/toll-group-ocean-freight-operations-assistant-manager","title":"Ocean Freight Operations Assistant Manager","company":{"id":1835058,"name":"Toll Group","domain":"tollgroup.com","url":"https://alion.io/company/tollgroup-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":74,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Long Beach, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":70000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-24T00:00:00Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-10-20T23:31:07Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":58},"description":"About Toll Group\nAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com\nPRIMARY DUTIES & RESPONSIBILITIES\nLead and manage end-to-end ocean freight operations for import/export, including booking, documentation, and dispatch for high-value or complex shipments.\nAct as the primary point of escalation for operational issues, ensuring timely resolution and customer satisfaction.\nLiaise with shipping lines, customs brokers, transport providers, flexitank suppliers, depots, warehouses, and other service providers to ensure efficient cargo movement and regulatory compliance across containerized freight and specialized transportation solutions.\nReview and approve critical documentation such as bills of lading, customs declarations, and regulatory paperwork.\nMonitor shipment milestones, proactively identify risks, and communicate delays or disruptions to customers and stakeholders with solutions.\nCoordinate and optimize end-to-end transportation solutions, including containerized freight, flexitank shipments, tank container movements, warehousing, transloading, and domestic transportation.\nOversee job management including WIPS, accruals, cost control, and timely closures; ensure financial accuracy and compliance.\nValidate and approve customer invoices, reports, and creditor payments; identify opportunities for cost optimization and margin improvement.\nMaintain accurate shipment records and ensure timely updates in internal systems (e.g., CargoWise One).\nEnsure adherence to customs, quarantine, and maritime regulations; provide guidance on compliance matters.\nBuild and maintain strong client relationships through proactive communication and service excellence.\nContribute to process improvement initiatives, system enhancements, and operational best practices.\nMentor and support junior coordinators, fostering a collaborative and high-performance team environment.\nDemonstrate commercial awareness by analysing job profitability and supporting strategic decisions to enhance financial performance.\nProvide operational oversight and risk management for specialized transportation solutions, including flexitank and tank container shipments.\nPREVIOUS WORK EXPERIENCE & QUALIFICATIONS\n5-7 years' experience in ocean freight operations, including import, export, and domestic transportation activities.\nExperience managing complex supply chain solutions, including containerized freight, transloading, warehousing, and specialized cargo movements.\nExperience managing flexitank shipments, tank containers, beverage logistics, wine logistics, or other specialized ocean freight solutions is strongly preferred.\nStrong understanding of ocean transportation, customs regulations, carrier requirements, documentation, and operational risk management.\nFamiliarity with freight management systems and Microsoft Office.\nStrong organisational and communication skills.\nAbility to work in a fast-paced, deadline-driven environment.\nDetail-oriented with a focus on accuracy and compliance.\nTeam player with a proactive and customer-focused approach.\nWillingness to learn and take on varied operational tasks.\nPHYSICAL DEMANDS\nThis position is generally sedentary in nature; involves sitting most of the time but may involve walking or standing for brief periods of time.\nMust be able to travel.\nAbility to occasionally lift up to 10 lbs. required.\nAbility to talk and hear required.\nAbility to perform repetitive motions required.\nAbility to occasionally move inside the office\nMust be able to remain in a stationary position for up to 8 hours per day.\nAbility to move or position self in order to reach, lift, climb, balance, stoop and crouch required.\nAbility to read PC screens; detect color coding, read fine print, and/or normal type size print required.\nPAY TRANSPARENCY\nIn compliance with applicable state and local laws, the salary range for this position varies based on the work location. Please review the ranges below:\nExpected base pay range (NY, CA, IL): $70,000 - $100,000 annually, plus bonus\nThis range represents the salary range for this position in these locations. Actual compensation will be determined based on geographic location, experience, qualifications, internal equity, and other job-related factors.\nRemote Work Considerations: If the position allows remote work, the salary range applicable to the employee's home location will apply.\nInternal Transfers/Promotions: For current employees, compensation will be determined in accordance with the company’s internal mobility and compensation policies and may vary from the posted range based on current salary and job grade alignment.\nBenefits and Other Compensation: Toll offers all full-time employees paid vacation, sick time, floating holiday time, health benefits, life insurance & personal accident insurance, and 401k with company match.\nWhat moves you?\nAt Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.\nAre you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.\nAt Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.\nTo find out more about us visit www.careers.tollgroup.com\nYou must be entitled to work in United States of America and be prepared to undertake pre-employment checks including a criminal history check and medical.","description_format":"text","description_chars":6852,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Illinois","iso":null,"kind":"city"},{"name":"New York","iso":null,"kind":"city"},{"name":"California","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sea Freight","Consumer Goods","Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-09-28T14:45:17Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.547,"p_room":0.36,"age_days":57,"expected_fill_days":29,"reasons":["conf:2","stale_co","urgency","win:tail","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":true},"html_url":"https://alion.io/job/toll-group-ocean-freight-operations-assistant-manager","json_url":"https://alion.io/job/toll-group-ocean-freight-operations-assistant-manager.json","meta":{"generated_at":"2026-10-21T05:21:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7838,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1835058},"rest":"https://alion.io/mcp/rest/get_company?id=1835058"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftoll-group-ocean-freight-operations-assistant-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftoll-group-ocean-freight-operations-assistant-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftoll-group-ocean-freight-operations-assistant-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/toll-group-ocean-freight-operations-assistant-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftoll-group-ocean-freight-operations-assistant-manager"}]}