{"id":1399605,"url":"https://alion.io/job/toll-group-sap-product-manager","title":"SAP Product Manager","company":{"id":1835058,"name":"Toll Group","domain":"tollgroup.com","url":"https://alion.io/company/tollgroup-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":73,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["George Town, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":44000,"period":"year","method":null,"sample_n":8776},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-09-04T00:00:00Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-19T14:15:27Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":45},"description":"About Toll Group\nAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com\nGroup IT provides technology strategy, governance, delivery, and support for all of Toll. The team enable Toll with the right technology foundations and business systems to grow the business and support our customer needs.\nAbout the Role\nAt Toll Group, we move the businesses that move the world. As SAP Product Manager, you will provide strategic technical direction and leadership to ensure our SAP platforms deliver measurable business value, remain compliant, and scale with enterprise needs. You will own the SAP product lifecycle end-to-end-driving roadmap execution, managing vendor performance, and ensuring seamless coordination between delivery teams, operations, and business stakeholders.\nA day in the life of a SAP Product Manager at Toll Group\nLead the SAP product strategy, roadmap, and delivery outcomes\nOversee SAP support operations, ensuring SLA and operational excellence\nManage vendor performance and service delivery outcomes\nDrive incident resolution, root-cause analysis, and continuous improvement\nCoordinate delivery-to-run transitions for new solutions\nEngage stakeholders with clear communication on performance, risks, and priorities\nQualifications\nBachelor’s degree in computer science, Information Systems, or related field\nMaster’s degree (desirable)\nITIL certification (preferred)\nSkills & Experience\nExtensive experience managing SAP support in complex enterprise environments\nStrong knowledge of IT service management (incident, problem, change, release)\nExperience with SAP S/4HANA support models\nProven stakeholder management and communication skills\nDemonstrated ability to drive continuous improvement initiatives\nStrong analytical and root-cause problem-solving capability \nWhat moves you?\nAt Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.\nAre you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.\nAt Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.\nTo find out more about us visit www.careers.tollgroup.com\nYou must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.","description_format":"text","description_chars":3793,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Freight Forwarding","Warehousing"],"lifecycle":[{"event":"open","at":"2026-09-28T14:45:17Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.368,"p_room":0.36,"age_days":45,"expected_fill_days":29,"reasons":["conf:1","stale_co","urgency","win:tail","crowd:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/toll-group-sap-product-manager","json_url":"https://alion.io/job/toll-group-sap-product-manager.json","meta":{"generated_at":"2026-10-19T20:17:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16098,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1835058},"rest":"https://alion.io/mcp/rest/get_company?id=1835058"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftoll-group-sap-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftoll-group-sap-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftoll-group-sap-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/toll-group-sap-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftoll-group-sap-product-manager"}]}