{"id":2754948,"url":"https://alion.io/job/tolmar-key-account-manager","title":"Key Account Manager","company":{"id":3246838,"name":"Tolmar","domain":"tolmar.com","url":"https://alion.io/company/tolmar","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Surrey, Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":{"min":135000,"max":155000,"currency":"CAD","period":"year","gross":null,"usd_annual":109630},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Ignite","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"PyTorch","optional":true}],"status":"live","first_seen_at":"2026-10-16T21:59:57Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T04:27:42Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Purpose and Scope\nThe Key Account Manager is responsible for achieving sales objectives in assigned territory through the development, maintenance, and enhancement of the business. These customers include oncologists, urologists, nurses, pharmacists, pharmacy and therapeutics groups, teaching institutions, hospitals and formulary committees. The KAM is responsible for ensuring customer’s clinical conviction in the product and seeing the sale through to its conclusion by providing sufficient training and ongoing customer service. The KAM will develop territory business plans and work with the sales management team to maximize the impact of sales and marketing plans and tactics.\nEssential Duties & Responsibilities\nDevelop and maintain business relationships with targeted physicians, health care providers and customers focusing on the promotion of Tolmar products\nCreate, maintain and increase sales within designated territory by maximizing the appropriate use of Tolmar products of the targeted audience.\nCall on health care providers and health-related organizations within assigned territory.\nStrategically identify and develop relationships with non-prescribing health care providers that influence decision making in accounts such as CEOs, CFOs, Nurse Navigators, injecting nurses, Medical Assistants, office managers and personnel, etc.\nUnderstand impact of local procurement organizations, Group Purchasing Organizations, and other health organizations in geography.\nProvide community oncology practices, urology practices and hospitals with training, technology troubleshooting and ongoing customer service.\nCommunicate and partner regularly with other KAMs to successfully manage accounts that overlap across multiple geographies.\nEvaluate and monitor sales data reports weekly to manage business needs promptly and effectively.\nDemonstrate advanced business acumen and granular account acumen management skills.\nConvert potential leads to active users, and provide or arrange for necessary training of those offices.\nDemonstrate thorough knowledge of products by effectively communicating appropriate clinical, technical, therapeutic, disease state and product information to customers.\nSuccessfully promote the appropriate on-label use of approved products.\nDevelop and deliver informative sales presentations based on individual customer needs to maximize sales of the product portfolio.\nMaintain up-to-date database to document sales call information, trends, future call objectives, sampling data and overall territory performance.\nComplete routine reports and be compliant with industry, regulatory and company guidelines.\nPrepare annual business plans and conduct quarterly analysis of the territory performance vs. plan.\nAttend and represent the Company at scientific meetings and community events, as appropriate.\nAttend and travel for Company meetings.\nManage usage and inventory of promotional items to support offices.\nAbide by Administrative Expectations as defined by KAM SOPs: Submit expense reports regularly as outlined, enter sales calls in CRM system daily or as indicated by National Sales Director, enter company car mileage weekly, maintain company car as required by Fleet Maintenance.\nManage promotional budget effectively and in a compliant manner.\nManage relationships internal and external of the Company to support pull through of business.\nPartner with different departments in the Company as the business requires.\nAbide by the Company’s email and communication SOPs.\nPerform various other duties as assigned.\nCore Values\nThis position is expected to operate within the framework of Tolmar’s Core Values:\nCenter on People: We commit to support the well-being of our patients. We are committed to treating our employees and those we serve as valued partners. By placing people at the heart of our actions, we actively engage, invigorate, acquire knowledge, and grow together.\nAre Proactive & Agile: We embody a culture of engagement and action. With a hands-on approach, we fearlessly adapt to change. We anticipate, respond swiftly and efficiently to ignite a spirit that propels us towards extraordinary outcomes.\nAct Ethically: We are committed to consistently conducting our business in an ethical, compliant, and socially aware manner, in line with our purpose of positively impacting lives. We actively cultivate diversity, equity, inclusion & sustainability in our workplace.\nConstantly Improve: We are committed to a collaborative & proactive effort to improve our products, systems, processes, and services by reducing waste, increasing efficiency & improving quality.\nAre Accountable: We think, act, and communicate with honesty, transparency, and clarity in alignment with our core values. We don't compromise our values for near term gain. We take accountability & ownership of our work, actions, successes, and setbacks. We strive to deliver our best as we shape the future.\nKnowledge, Skills & Abilities\nKnowledge of Microsoft Office products including Outlook, Word, PowerPoint and Excel.\nExcellent interpersonal, written and verbal communication skills.\nExcellent analytical skills and proven strategic thinker.\nAdvanced Skill in organization and follow-up.\nSkill in negotiation and selling techniques with demonstrated accountability in executing sales plans.\nAptitude for learning technical and scientific product relation information.\nHighly motivated for success with a “can do” attitude.\nAbility to work independently.\nAbility to manage multiple projects both inside and outside the organization.\nAbility to work with multiple interruptions and tight deadlines.\nAbility to execute effective business plans for assigned territory.\nAbility to develop working relationships with both internal and external customers and work as a team player with employees at all levels.\nAbility to take initiative in the absence of precise direction.\nAbility to demonstrate good judgment, discretion and compliance to industry ethical guidelines.\nDemonstrates assertive selling techniques including asking for business on every call.\nEducation & Experience\nBachelor’s degree in science, business or related field.\nTwo or more years of successful sales experience in the pharmaceutical industry.\nConsistent track record of exceeding sales quotas\nAbility to be approved and insured to drive company car including valid driver’s license and good driving history\nReside centrally within the territory\nWorking Conditions\nOffice environment; requiring sitting and standing.\nOvernight travel is required up to 20%.\nAbility to lift 50 pounds.\nTravel by air as required.\nAvailability to work extra hours and on weekends as necessary.\nCompensation\nTolmar compensation programs are focused on equitable, fair pay practices including market-based base pay and a strong benefits package. The final compensation offered may vary from the posted range based on the selected candidates qualifications and experience.\nThe pay range for this position at commencement of employment is expected to be between: \n2-5 years of experience with proven sales results: $120,000-$140,000\n5+ years of experience with proven sales results: $135,000-$155,000\nhowewer, while salary ranges are effective from 1/1/26 through 12/31/26, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities.","description_format":"text","description_chars":7514,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Generic Drugs"],"lifecycle":[{"event":"open","at":"2026-10-17T01:26:20Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:0","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":109630,"is_top_pay":false},"html_url":"https://alion.io/job/tolmar-key-account-manager","json_url":"https://alion.io/job/tolmar-key-account-manager.json","meta":{"generated_at":"2026-10-18T05:58:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8962,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3246838},"rest":"https://alion.io/mcp/rest/get_company?id=3246838"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftolmar-key-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftolmar-key-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftolmar-key-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tolmar-key-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftolmar-key-account-manager"}]}