{"id":1523589,"url":"https://alion.io/job/toloka-ai-program-director-enterprise-fine-tuning","title":"Program Director — Enterprise Fine-Tuning","company":{"id":48,"name":"Toloka AI","domain":"toloka.ai","url":"https://alion.io/company/toloka-ai","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["RS"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anthropic","optional":false},{"name":"Fine-tuning","optional":false},{"name":"Gmail","optional":false},{"name":"Machine Learning","optional":false}],"status":"live","first_seen_at":"2026-09-30T08:18:59Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-21T04:54:09Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"About Toloka \nAtToloka AI we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains-from doctors and lawyers to physicists and engineers-and boast one of the most diverse global crowds,representing ove r100 countries and speaking 40+ languages. We are a well-funded startup with an enviable portfolio of clients includingAnthropic, Amazon, Microsoft, Poolside, Recraft, and Shopify.\nRecently, we secured strategic investment led by Bezos Expeditions and Nebius Group with participation fromMikhail Parakhin, CTO of Shopify and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world: USA, UK, the Netherlands, Serbia, and more.\nRole Description\nWe are seeking an exceptional Program Director to own and scale the execution of Enterprise fine-tuning projects across a major client portfolio. This role focuses on operational excellence and flawless delivery, working in close partnership with business development, product, and engineering teams to drive revenue growth through exceptional client outcomes.\nAs Program Director, you will own the process management and client engagement behind these projects. You will work directly with enterprise engineering, platform, and product teams to turn a business problem into a scoped, delivered fine-tuning engagement. This is a senior, hands-on role: you will run the work yourself, not just oversee it.\nYou will combine consulting-grade program management with a working understanding of how fine-tuning projects run, and experience navigating enterprise procurement and IT.\nWhat you’ll do\nRun discovery with the client: stakeholder interviews, use-case prioritisation, business case and ROI, then scope and deliver the engagement end to end, including model hosting, SLAs and security review.\nTake ownership of active client projects, managing scope, timelines, and stakeholders.\nNavigate enterprise procurement, IT infrastructure, and security processes on the client side.\nOur clients are tech-forward enterprises. Your counterparts are CTOs and platform, infrastructure and ML engineering leads, not procurement desks alone.\nTranslate between client product and engineering buyers and our internal data and machine learning teams.\nPartner with the sales team on opportunities and help shape offerings as the business grows.\nBuild repeatable processes and playbooks so the practice can scale across new clients and industries.\nRequired Skills and Experience\nStrong consulting experience with a record of hands-on client delivery.\nWorking technical fluency in LLMs and fine-tuning. You will partner closely with our ML engineers; you don't need to be one, and this is not a coding role.\nProduct and process management skills, with the ability to structure ambiguous problems and drive them to completion.\nExperience working with large enterprises, including their procurement processes and IT infrastructure.\nExcellent communication skills with technical and non-technical stakeholders, including senior client leadership.\nSTEM background preferred.\nWhy This Role\nFine-tuning needs three things: compute, which is commoditised; ML engineers, of whom there are more every year; and high-quality data, which is what actually limits model quality. Toloka produces that data, which puts us in a position which pure fine-tuning shops are not. You would join on the ground floor of this practice and help build it, including the forward-deployed team as it grows.\nWhat we can offer\nYou will be part of an international, dynamic environment that drives innovation and sets new standards in the AI and technology sector.\nCompetitive compensation package including base salary, bonus, and ESOP.\nPaid PTO and benefits will vary depending on location.\nWe offer a full remote or hybrid model (if you are based in NL or Serbia).\nIT setup and home office allowances.\nEqual Opportunity Employer:\nToloka is committed to providing equal opportunity and fostering an inclusive environment. We welcome applications from all qualified individuals and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Selection decisions are made based on qualifications, merit, and business need.\n[Important Notice] Scam Alert Regarding Fake Job Postings\nIt has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants. Please be aware:\nOfficial Communication: Our recruiting team will only contact you from an official \"toloka.ai \" email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts.\nOur Process: We will never ask for your bank account details, credit card number, or any fees as part of the application or interview process.\nOfficial Listings: All legitimate job openings are posted on our official careers page: https://toloka.ai/careers#job-list\nWhat to do: If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at  and report the profile/post to LinkedIn. We are taking this matter very seriously and are working with the appropriate parties to resolve it.\nThank you for your vigilance!\nTo learn how we collect, use, disclose, and store personal data, check out our Privacy Notice.","description_format":"text","description_chars":5894,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[{"name":"Serbia","iso":"RS","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Training Data & Annotation","AI Evaluation & Observability"],"lifecycle":[{"event":"open","at":"2026-09-30T13:09:54Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.888,"p_room":0.9,"age_days":20,"expected_fill_days":40,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/toloka-ai-program-director-enterprise-fine-tuning","json_url":"https://alion.io/job/toloka-ai-program-director-enterprise-fine-tuning.json","meta":{"generated_at":"2026-10-21T09:01:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12813,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":48},"rest":"https://alion.io/mcp/rest/get_company?id=48"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftoloka-ai-program-director-enterprise-fine-tuning"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftoloka-ai-program-director-enterprise-fine-tuning"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftoloka-ai-program-director-enterprise-fine-tuning"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/toloka-ai-program-director-enterprise-fine-tuning\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftoloka-ai-program-director-enterprise-fine-tuning"}]}