{"id":1466758,"url":"https://alion.io/job/tomra-field-service-engineer-35","title":"Field Service Engineer","company":{"id":4136,"name":"TOMRA","domain":"tomra.com","url":"https://alion.io/company/tomra","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":28,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["France"],"countries":["FR"],"hiring_countries":["FR"],"hiring_countries_total":1,"salary":{"min":41850,"max":null,"currency":"EUR","period":"year","gross":null,"usd_annual":47547},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-29T10:08:30Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-09-30T19:39:50Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"TOMRA Food is a multinational organisation and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximise food safety and minimise food loss by making sureEvery Resource Counts™, has been our strength for over 50 years.\nAt TOMRA, we want people toinnovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.\nJoin the resource revolution!\n Join TOMRA SORTING and work on advanced optical sorting and grading technology that helps food producers maximise product quality, reduce food waste and contribute to a more sustainable food industry.\nYour Mission\nInstall and commission sorting equipment at customer sites.\nPerform maintenance and troubleshooting activities.\nTrain operators and maintenance personnel.\nSupport customers with technical expertise.\nRepresent TOMRA as a trusted partner in the field\nA typical week might include preventive maintenance, troubleshooting or service activities with a customer near Rennes, operator training following a machine installation, and occasional travel to support customers elsewhere in France.\nHome-based role\nWhen not visiting customers, you'll work from your home office to prepare for upcoming customer visits, complete service reports, update technical documentation and provide remote support when needed.\nBrittany-focused territory\nYour primary responsibility will be supporting customers throughout Brittany and neighbouring regions. As part of TOMRA's national Field Service team, you may occasionally support colleagues and customers elsewhere in France when business needs require.\nCompany car with private use\nFully equipped company car provided, including fuel card and reasonable private use.\nUp to 10% annual bonus\nPerformance-based annual bonus linked to your success and company goals.\nFamily healthcare fully funded by TOMRA\nComprehensive healthcare coverage fully funded by TOMRA for you and your family.\n\n Technical qualification (BAC+2 or equivalent) in Electrotechnics, Industrial Maintenance, Automation, Electronics, or a related discipline, with hands-on experience in electrical fault-finding and electromechanical troubleshooting.\nFluent French and the ability to communicate effectively in English within a technical and professional environment.\nPrevious experience in Field Service, customer-site maintenance, commissioning, installation, or travelling technical support roles is highly preferred.\nProven experience performing preventive maintenance, troubleshooting, and repair activities on industrial equipment in customer-facing environments.\nGood understanding of IT systems, networking fundamentals, and PC configuration.\nStrong customer-service mindset and the ability to build trusted relationships with customers and colleagues.\nA valid driving licence is required for this position.\n Why join us:\nCompetitive Salary Package - Starting from €41,850 per year, with compensation aligned to experience, qualifications and relevant industry expertise.\nUp to 10% Annual Bonus - Performance-based STI linked to your success and company goals.\nCompany Car + Fuel/Charging Card - Fully equipped company vehicle, including fuel/charging card and reasonable private use.\nHome-Based Contract - Enjoy the flexibility of working from home when not supporting customers on site.\n100% Company-Paid Family Health Insurance - Comprehensive healthcare coverage for you and your family.\nAll Travel Expenses Covered - Business travel expenses and travel insurance fully paid by TOMRA.\nExtra Security - Prévoyance plan including salary protection and life insurance coverage.\nWork-Life Balance - 25 days of annual leave plus additional RTT days.\nPremium Equipment - Latest laptop, mobile phone, tools, PPE and professional workwear.\nContinuous Learning & Development - Tailored training and development opportunities through TOMRA Learn.\nEmployee Share Purchase Programme - Purchase TOMRA shares on attractive terms.\nLong-Term Service Awards - Jubilee recognition every 5 years.\nTeam Events & Social Activities - Regular opportunities to connect and celebrate with colleagues\n Making a Difference - Work with technology that helps food producers improve product quality, reduce food waste and contribute to a more sustainable food industry.","description_format":"text","description_chars":4585,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Continuous learning","Health insurance","Home office","Insurance coverage","Life insurance"],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Waste Management","Industrial Machinery","POS Terminals & Kiosks"],"lifecycle":[{"event":"open","at":"2026-09-29T15:06:08Z"}],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":1,"expected_fill_days":24,"reasons":["conf:10","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":47547,"is_top_pay":false},"html_url":"https://alion.io/job/tomra-field-service-engineer-35","json_url":"https://alion.io/job/tomra-field-service-engineer-35.json","meta":{"generated_at":"2026-10-02T02:55:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3964,"day_limit":5000,"remaining_today":1036,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}