{"id":1057868,"url":"https://alion.io/job/tomra-field-service-engineer-japan-2","title":"Field Service Engineer - Japan","company":{"id":4136,"name":"TOMRA","domain":"tomra.com","url":"https://alion.io/company/tomra","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":27,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Minato, Japan"],"countries":["JP"],"hiring_countries":["JP"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":36000,"period":"year","method":null,"sample_n":10492},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-17T13:25:48Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-09-24T19:39:13Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Join TOMRA Recycling and help drive the circular economy\nAt TOMRA Recycling, we develop industry-leading sensor-based sorting solutions that enable smarter resource recovery and a more sustainable future. Our technologies help customers maximize recycling efficiency, reduce waste, and support the transition to a circular economy.\nWith more than 11,000 systems installed worldwide and operations in over 50 countries, TOMRA Recycling is a global leader in advanced sorting technology.\nWe are currently looking for a Field Service Engineer to support our growing customer base across Japan. In this role, you will be the technical expert on-site, ensuring our systems operate at peak performance while building strong relationships with customers and delivering outstanding service.\n What You'll Do\nAs a Field Service Engineer, you will be responsible for the installation, commissioning, maintenance, optimization, and troubleshooting of TOMRA sorting systems across Japan.\nYour key responsibilities will include:\nCommissioning, testing, integration, and start-up of TOMRA sorting equipment\nPerforming preventive maintenance, repairs, and technical upgrades\nDiagnosing and resolving electrical, mechanical, and system-related issues\nProviding on-site and remote technical support to customers\nOptimizing machine performance and maximizing equipment uptime\nDelivering customer training for operators and maintenance teams\nPreparing detailed service reports and technical documentation\nSupporting Sales and Project Management teams with technical expertise\nParticipating in on-call support activities when required\nSharing field feedback and improvement opportunities with internal teams\n What We're Looking For\nExperience & Qualifications\nDegree, diploma, or equivalent qualification in Electrical, Mechanical, Mechatronics, or Electro-Mechanical Engineering\nExperience in Field Service, Industrial Maintenance, Automation, Commissioning, or similar technical environments\nStrong troubleshooting and problem-solving skills\nAbility to work independently and manage technical issues in the field\nExperience working directly with customers in industrial environments\nSkills & Competencies\nStrong communication and interpersonal skills\nCustomer-focused and service-oriented mindset\nExcellent analytical and diagnostic abilities\nSelf-motivated with a proactive approach to problem-solving\nAbility to remain calm and effective under pressure\nStrong organizational and reporting skills\nComfortable working in multicultural and international environments\nLanguage Requirements\nJapanese: Business-level proficiency\nEnglish: Professional working proficiency\nAdditional Requirements\nWillingness to travel extensively throughout Japan\nAbility to travel internationally on occasion when required\nValid driver's license\n Why Join TOMRA?\nAt TOMRA, you'll work with cutting-edge technology that has a real impact on global sustainability.\nWe offer:\nA meaningful role supporting the circular economy\nExposure to industry-leading sorting technology\nInternational career opportunities within a global organization\nOngoing technical and professional development\nA collaborative and supportive team culture\nHigh levels of ownership and autonomy\nReady to Make an Impact?\nIf you're passionate about technology, enjoy solving technical challenges, and want to help build a more sustainable future, we'd love to hear from you.\nApply today and become part of TOMRA Recycling's global service team.\n*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.","description_format":"text","description_chars":3782,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Japanese","level":"All levels","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"Japan","iso":"JP","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Energy & Utilities","Hardware","Electronic Components"],"lifecycle":[{"event":"open","at":"2026-09-19T04:33:36Z"}],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.586,"p_room":1,"age_days":6,"expected_fill_days":30,"reasons":["conf:7","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/tomra-field-service-engineer-japan-2","json_url":"https://alion.io/job/tomra-field-service-engineer-japan-2.json","meta":{"generated_at":"2026-09-24T21:57:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"subnet","units_charged":1,"used_today":255,"day_limit":5000,"remaining_today":4745,"minute_limit":60,"resets_at":"2026-09-25T00:00:00Z"}}}