{"id":1116316,"url":"https://alion.io/job/tomra-field-service-engineer-poland-2","title":"Field Service Engineer* - Poland","company":{"id":4136,"name":"TOMRA","domain":"tomra.com","url":"https://alion.io/company/tomra","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":26,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"explicit","locations":["Katowice, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":45000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1874},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T12:07:26Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-23T10:25:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we obtain, use, and reuse the planet’s resources. With innovation at our core, we develop and manufacture sensor-based sorting technologies for the global recycling and waste management industry. Our success is reflected in more than 9,000 sorting units installed and a presence in over 100 countries - making TOMRA Recycling a trusted partner for customers around the globe.\nAt TOMRA, we encourage a culture of purpose, collaboration, and continuous improvement. Our teams are empowered to make a real impact - driven by passion, guided by responsibility, and inspired by innovation we make a shared commitment to sustainability. We believe that diverse perspectives fuel creativity, and we actively cultivate an inclusive workplace where everyone feels valued and heard.\nJoin us in shaping a better future through technology that matters.\nWe are looking for a Field Service Engineer* based in Southern or Central Poland, preferably in the area of Katowice, Kraków, Wrocław, Łódź, or Warsaw.\nAs part of our Service Team, you will be responsible for the installation, maintenance, troubleshooting, and optimization of our advanced sorting systems, ensuring maximum uptime and customer satisfaction. This role combines technical expertise, customer interaction, and the opportunity to travel while contributing to a more sustainable future through innovative recycling solutions.\nMain tasks are\nPerform field service activities including commissioning, installation, testing, integration, optimization, preventive maintenance, troubleshooting, and repair of TOMRA Recycling systems, primarily in Poland, while providing support across the Czech Republic, Slovakia, Lithuania, Latvia, and Estonia as required.\nPrepare comprehensive service reports following installations, maintenance activities, and technical interventions to ensure effective knowledge sharing across the organization.\nEnsure timely and accurate reporting of service activities, expenses, spare parts usage, and other operational data.\nDeliver on-site training to customer maintenance and service teams, as well as support the development of fellow TOMRA Service Engineers.\nProvide technical support via phone and respond promptly to customer and equipment-related issues in the field.\nCollaborate closely with the Sales and Project Management teams by providing technical expertise and field-based insights.\nMaximize the performance, reliability, and availability of TOMRA sorting systems to ensure high levels of customer satisfaction.\nExecute field service activities efficiently, ensuring projects are completed on time, within budget, and in line with quality and safety standards.\nBuild and maintain strong customer relationships by acting as a trusted technical advisor and ambassador for TOMRA\nWhat You'll Bring\nDegree in Electrical Engineering, Mechatronics, Automation Engineering, or a related technical discipline. Alternatively, a technical qualification with relevant field service experience.\n3-5 years of experience in a similar field service, maintenance, technical support, or industrial service role.\nHigh willingness to travel, with approximately 80-90% of working time spent on customer sites across Poland and the broader Central & Eastern European region.\nStrong electrical and mechanical troubleshooting skills with the ability to diagnose and resolve technical issues independently.\nGood communication and interpersonal skills, with the ability to explain technical topics clearly to customers and colleagues.\nCustomer-oriented mindset and the ability to work effectively with people from different cultures and backgrounds.\nStrong organizational skills and the ability to manage multiple tasks and priorities in a dynamic environment.\nHands-on approach, willingness to travel, and a passion for technology and engineering.\nFluent in Polish and good English, both written and spoken.\nValid driver's license (Category B).\nOur Benefits\n100,000 - 150,000 PLN gross per year, depending on qualifications and experience.\nAnnual performance bonus\nCompany car \nPrivate medical insurance package\nMultiSport card (70% funded by the company)\nHoliday allowance\nEmployee Capital Plans (PPK)\nCompany-sponsored English lessons\nComprehensive onboarding and training\nOpportunity to work for a global market leader in sustainability and resource recovery\nInterested?\nTo apply, please send us:\nYour CV\nA short message to the Hiring Team explaining:Why this opportunity interests you\nWhat makes you a strong match for the role\n\nWe look forward to hearing from you!\n*TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.\nMost important - it’s a match!","description_format":"text","description_chars":5075,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Polish","level":"Advanced (C1)","optional":false},{"language":"Czech","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Energy & Utilities","Hardware","Vending & Automated Retail"],"lifecycle":[{"event":"open","at":"2026-09-22T15:58:01Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/tomra-field-service-engineer-poland-2","json_url":"https://alion.io/job/tomra-field-service-engineer-poland-2.json","meta":{"generated_at":"2026-09-23T11:36:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}