{"id":1157692,"url":"https://alion.io/job/tomra-service-warehouse-manager-2","title":"Service & Warehouse Manager","company":{"id":4136,"name":"TOMRA","domain":"tomra.com","url":"https://alion.io/company/tomra","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":27,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Las Condes, Chile"],"countries":["CL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T20:40:46Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-24T19:39:13Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sureEvery Resource Counts™, has been our strength for over 50 years.\nAt TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible, inclusive and safe mindset that takes care of our customers, products, and fellow employees.\nJoin the resource revolution!\n We are seeking an experienced and strategic leader to oversee TOMRA Food’s Field Service and Warehouse Operations across LATAM. In this role, you will lead regional Field Service teams, ensuring optimal spare parts availability and operational excellence across multiple countries.\nYou will define and execute service strategies that strengthen customer relationships, increase service reach, and deliver long-term value. Working closely with Sales, Supply Chain, Finance, and Customer Service teams, you will align operations with business priorities and ensure seamless execution of installations, service agreements, and field activities.\nKey responsibilities include:\nLead the delivery of Field Service operations across the region, ensuring compliance with TOMRA's technical, quality, and HSE standards.\nDriving service performance by monitoring KPIs, forecasting, and leading operational improvements.\nLeading warehouse and inventory operations to optimize material flow, distribution, and accuracy through TOMRA facilities and logistics partners.\nImplementing continuous improvement initiatives in service delivery, warehouse productivity, and parts availability.\nManaging regional budgets, business forecasts, and financial performance measures.\nTranslating strategic objectives into measurable plans, fostering collaboration across functions, and using data insights for decision-making.\nLeading, coaching, and developing supervisors and technical teams for performance, safety, and succession readiness.\nPromoting a culture of accountability, inclusion, and continuous improvement across all functions.\nRegular travel across LATAM and occasional international trips will be required.\nAs a people manager, you build a team where people know what success looks like, feel safe to speak up, and can do their best work. We believe engaged teams deliver better outcomes for customers, and you set the tone through clear priorities, regular feedback, and development.\nHealth, safety and care for the environment come first. You are empowered to stop work if something feels unsafe, and we expect everyone to speak up so we can prevent harm and reduce our environmental impact.\n Must-have:\nDegree in Engineering, Operations Management, Business, Supply Chain, or a related discipline.\nBroad business leadership experience with exposure to operations, service, commercial, and financial areas.\n5+ years in regional or multi-site leadership roles with budget and performance accountability.\nProfessional proficiency in English and Spanish to collaborate effectively across the region.\nTrack record leading operational or service-oriented teams, with accountability for people, customer outcomes, and financial results. \nProven ability to lead through supervisors and develop high-performing teams across multiple locations and markets. \nSkilled at simplifying complex processes and driving sustainable improvements.\nAbility to interpret operational and financial data to drive decisions.\nStrong strategic and commercial judgment with a multi-country mindset.\nCultural awareness and ability to build trust across LATAM markets.\nLearnable in role:\nFamiliarity with agroindustry, post-harvest, food processing, or packaging environments.\nMBA or postgraduate business education (beneficial but not mandatory).\nIf you don't meet every single requirement, we encourage you to apply. At TOMRA, we recognize that diverse perspectives drive innovation and success. You may be just the right candidate for this or other roles.\n You will have long-term career opportunities, with a globally renowned company and the following:\nCompany Annual Bonus \nReferral Bonus \nJubilee Bonus \nNational Holidays and Christmas Bonus \nComplementary Health Insurance & Life Insurance \nParental Leave (up to 8 weeks according to internal policy) \nFlexible Working Arrangements \nEmployee Assistance Program (EAP) \nProfessional Training and Development \nGlobal Career Opportunities with strong record for internal promotions \nTOMRA is proud to be an Equal Opportunity Employer, and we value diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need. Every voice matters. #EveryPerspectiveCounts.","description_format":"text","description_chars":5116,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Health insurance","Life insurance","Parental leave"],"hiring_locations":[{"name":"Chile","iso":"CL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Energy & Utilities","Hardware","Vending & Automated Retail"],"lifecycle":[{"event":"open","at":"2026-09-23T22:16:14Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:7","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/tomra-service-warehouse-manager-2","json_url":"https://alion.io/job/tomra-service-warehouse-manager-2.json","meta":{"generated_at":"2026-09-24T21:47:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"subnet","units_charged":1,"used_today":86,"day_limit":5000,"remaining_today":4914,"minute_limit":60,"resets_at":"2026-09-25T00:00:00Z"}}}