{"id":2617447,"url":"https://alion.io/job/tomra-technical-operations-manager","title":"Technical Operations Manager","company":{"id":4136,"name":"TOMRA","domain":"tomra.com","url":"https://alion.io/company/tomra","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":25,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":66000,"period":"year","method":null,"sample_n":17739},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T09:26:26Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-24T20:53:47Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"TOMRA is a Norway-based international technology company committed to enabling a sustainable future through innovative solutions. Our sensor-based sorting and reverse vending technologies help optimize resource utilization and support the development of a circular economy worldwide. Operating in more than 100 countries, TOMRA is a key player in Hungary's Deposit Return System (DRS), contributing to the development and operation of nationwide return and recycling solutions.\n Your responsibilities\nAre you an experienced leader in technical operations who enjoys building high-performing teams, driving operational excellence, and creating a customer-focused service organization? Join us as our new Technical Operations Manager and take ownership of a nationwide technical service operation.\nLead and continuously develop the entire technical service organization across Hungary,\nProvide professional and people leadership to Technical Team Leads, Product Experts and the wider technical team,\nOwn field service operations, maintenance activities, equipment uptime, backlog management and incident resolution processes,\nEnsure efficient management of service capacity, priorities, operational costs and resources,\nManage service productivity, travel, fleet utilization and spare-parts efficiency,\nDrive improvements in first-time-fix rates, preventive maintenance performance, remote issue resolution and permanent corrective actions,\nContinuously optimize service processes, operational performance and customer experience,\nMonitor and improve key service KPIs and operational efficiency,\nBuild capability through training, certification, succession planning and strong performance management,\nCollaborate closely with senior leadership, key customers and external stakeholders,\nAct as a key technical and operational counterpart for stakeholders and support strategic negotiations,\nFoster a culture of continuous improvement, accountability and operational excellence.\n What we are looking for\nProven experience leading a nationwide technical service, field service, maintenance, or similar operation,\nExperience managing managers, team leaders, or larger operational teams,\nStrong business acumen with end-to-end responsibility for operational performance and results,\nSolid background in cost, capacity, resource, and productivity management,\nExperience driving operational improvements and organizational development initiatives,\nStrong analytical thinking and problem-solving capabilities,\nExcellent communication and stakeholder management skills,\nAbility to work independently while taking ownership and accountability for outcomes,\nProfessional working proficiency in both Hungarian and English,\nEngineering or other technical degree is considered an advantage,\nA motivating leader who can inspire teams, develop talent, and drive engagement in a dynamic environment.\n What we offer\nA senior leadership position with nationwide responsibility and real decision-making authority,\nThe opportunity to shape and further develop a complex technical service organization,\nDirect impact on business performance, customer satisfaction, and operational excellence,\nClose collaboration with the Country Leadership Team and international stakeholders,\nAn innovative and continuously evolving technology environment,\nSignificant autonomy combined with a high level of ownership and visibility within the organization,\nOpportunity to lead experienced professionals and build the next generation of technical talent,\nCompetitive executive compensation package,\nPerformance-based annual bonus,\nCompany car for private use,\nPrivate healthcare insurance,\nLaptop, mobile phone, and the tools needed for effective leadership,\nLong-term career opportunities within an international organization,\nA supportive, people-focused culture where continuous improvement and innovation are encouraged.","description_format":"text","description_chars":3885,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Hungarian","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Hungary","iso":"HU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Vending & Automated Retail","Waste Management","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-10-15T12:32:39Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely 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