{"id":2176049,"url":"https://alion.io/job/tomtom-software-engineer-customer-engineering","title":"Software Engineer - Customer Engineering","company":{"id":54490,"name":"TomTom","domain":"tomtom.com","url":"https://alion.io/company/tomtom","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C++","optional":false},{"name":"Kotlin","optional":false}],"status":"live","first_seen_at":"2026-08-25T09:38:25Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-10-14T09:06:37Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"What you'll do\nIntegrate our stack into theirs. You get TomTom navigation and ADAS products running inside customer applications and vehicles. That means understandingtheir architectures, and making our software fit a system we did not design.\n\nCo-develop and co-solve. You sit with customer engineers on problems neitherside can crack alone: performance on their silicon, behaviourtheir use case demands, the gap between what our product does today and what their vehicle needs next quarter. You prototype, measureand iterate in the open with them.\n\nSupport what ships. You own second line product support and, as you build depth. Reproduce it, diagnose it, fix it where you can, and route it with a clear technical story attached to the product organization when you can't.\n\nClose the loop with Europe. You are the shortest path between a customer's reality and our roadmap. You turn what you see in the field into input our productand engineering teams can act on: reproducible bugs, requirements grounded in evidence, and the patterns worth building into the product for everyone.\n\nWork where the customer is. Depending on the customers, expect real time on customer sites, in their labs and in their vehicles.\n\nWhat you'll need\nStrong software engineering, and the instinct to debug systems you did not build. C++ or Kotlin isessential.\n\nReal depth in at least two of: embedded development, Android applications, Android framework or AOSP, connected and cloud services, automotive platforms.\n\nFluent Chinese and English, spoken and written. You will translate betweenacustomerin China and a product team in Europe, in both directions.\n\nWriting thatgets to the point. Dense, clearand logical: the kind of issue report or design note someone can act on without a follow-up call.\n\nThe confidence to be the TomTom expertin the room. Technical credibility backed by experience, delivered with patience and empathy.\n\nAccountability for your own delivery, and for using the team's processes, policiesand governancethe way they were meant to be used.\n\nWhat's nice to have\nAutomotive experience: QNX, Automotive SPICE, functional safety, Android, or an OEM release cycle you have participatedin.\n\nNavigation or ADAS domain knowledge: routing, positioning, map data formats, autonomous driving.\n\nPerformance profiling and optimisationon constrained hardware.\n\nTime spent as a forward deployed, solutions or customer engineer, 'or in any role where your product was integrated by another company into their product.","description_format":"text","description_chars":2509,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Chinese","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"China","iso":"CN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Navigation & Mapping"],"lifecycle":[{"event":"open","at":"2026-10-09T14:11:14Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.34,"p_room":0.35,"age_days":49,"expected_fill_days":19,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/tomtom-software-engineer-customer-engineering","json_url":"https://alion.io/job/tomtom-software-engineer-customer-engineering.json","meta":{"generated_at":"2026-10-14T12:23:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15057,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54490},"rest":"https://alion.io/mcp/rest/get_company?id=54490"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftomtom-software-engineer-customer-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftomtom-software-engineer-customer-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftomtom-software-engineer-customer-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tomtom-software-engineer-customer-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftomtom-software-engineer-customer-engineering"}]}