{"id":2531539,"url":"https://alion.io/job/toogeza-brand-reputation-manager","title":"Brand Reputation Manager","company":{"id":7168,"name":"Toogeza","domain":"toogeza.tech","url":"https://alion.io/company/toogeza","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":93,"open_postings":44,"ghost_share":0,"stale_share":0.091,"repost_share":0,"time_to_fill_p50_days":126,"computed_at":"2026-10-20T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":120000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1971},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T12:41:52Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-21T00:58:20Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, and we may help to find the right ones.\nType: Full-time (Remote)\nCompany: HealthTech company developing innovative AI-driven wellness products\nWorking hours: Must be available at least until 2:00 pm NYC time (Kyiv time 14:00-22:00)\nAbout the client’s company:\nFast-growing HealthTech company creating multiple products at the intersection of wellness and artificial intelligence. Their mission is to make self-optimization and well-being accessible to everyone through cutting-edge technology. Their most recognized product is Ultiself, a mobile habit tracker used by thousands of people worldwide.\nThis role, however, is for anew wellness-focused product currently in active development. They building a platform that will redefine how users interact with health and self-improvement tools, and we need someone to help us ensure this product maintains an excellent reputation across all public-facing platforms.\nAbout the Role:\nWe’re looking for a Brand Reputation Manager with strong attention to detail, experience in user feedback management, and a proactive mindset. You will be responsible for monitoring, analyzing, and enhancing the public image of our product on app stores and review platforms. You’ll work closely with support, ASO, and marketing teams to ensure a consistent and positive user experience - both internally and externally.\nResponsibilities:\nTrack and analyze user feedback across platforms like App Store, Google Play, Trustpilot, and more\n\nCollaborate with customer support to ensure prompt and effective response to public reviews\n\nWork with internal teams to identify patterns in feedback and initiate product or communication improvements\n\nCoordinate external vendors or partners (if needed) to support ongoing reputation efforts\n\nMonitor reputation metrics and produce regular reports on review trends, sentiment, and potential risks\n\nSuggest initiatives to organically improve user sentiment and public brand perception\n\nEnsure compliance with platform policies and community guidelines\n\nRequirements:\n3+ years of experience in brand reputation, community management, user feedback, or customer success\n\nStrong analytical skills and ability to interpret sentiment and trends from qualitative data\n\nFamiliarity with online review ecosystems (App Store, Google Play, Trustpilot, etc.)\n\nAbility to coordinate across multiple teams and work independently\n\nHigh level of discretion and professionalism in managing brand image\n\nEnglish: intermediate or higher\n\nNice to Have:\nExperience working with wellness or mobile products (especially subscription-based)\n\nUnderstanding of ASO or mobile marketing principles\n\nEstablished relationships with third-party vendors for reputation management or brand support services\n\nInterview Process:\nRecruitment screening interview (1 hour)\n\nInterview with Operations Manager (1 hour)\n\nFinal Interview with Operations Manager and Founder (45 mins)\n\nWhat We Offer:\nBuild and own the Reputation Management function: Take the lead in shaping processes, strategies, and best practices, with the freedom to make a real impact from day one.\n\nFreedom to experiment and innovate: Bring your ideas to life, test new approaches, and see results without unnecessary bureaucracy or lengthy approval processes.\n\nReal business impact: Work on a fast-growing international B2C product with a large, active user base, where your initiatives directly influence brand reputation and customer experience.\n\nClear growth potential: Start as a hands-on expert with the opportunity to build and lead your own Reputation Management team as the function scales.\n\nDirect collaboration with decision-makers: Work closely with the Operations team and contribute to strategic decisions that shape the future of the product.\n\nFully remote & flexible working hours: Work from wherever you’re most productive, with the flexibility to manage your schedule while staying aligned with the team.\n\nTime to recharge: Enjoy 20 paid vacation days per year (after probation) and 5 paid sick days.\n\nA product with purpose: Be part of a growing wellness-focused business helping people build better habits, improve their well-being, and achieve personal goals.\n\nReady to take ownership of brand reputation and build something from the ground up? Join UltiSelf to turn your ideas into measurable impact, shape how thousands of users experience our product, and grow alongside an ambitious international team. Let’s talk!","description_format":"text","description_chars":4610,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Intermediate (B1)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T12:58:36Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":5,"expected_fill_days":126,"reasons":["conf:1","agency","velocity","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/toogeza-brand-reputation-manager","json_url":"https://alion.io/job/toogeza-brand-reputation-manager.json","meta":{"generated_at":"2026-10-21T02:59:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4434,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7168},"rest":"https://alion.io/mcp/rest/get_company?id=7168"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftoogeza-brand-reputation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftoogeza-brand-reputation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftoogeza-brand-reputation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/toogeza-brand-reputation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftoogeza-brand-reputation-manager"}]}