Sales Manager

Position Title:

Sales Manager

Start Date:

ASAP

Position Purpose:

• Achieve the sales objective defined (online/offline) for new cars of the brands by managing his sales team.

• Foster brand-building and customer experience initiatives by leveraging integrated activities across both online and offline channels, including physical stores, the website (including third-party platforms), and the mobile app.

• Achieve a high level of potential utilization and secure the vehicle dealership revenue.

• Exploit sales potential in the local AOI (area of influence).

• Localize customers (cash and financed customers) to the dealership by means of personalized service and professional support.

• Stabilize and continuously expand the dealer-customer base.

• Ensure cross channel selling and customer satisfaction through the integration of off- and online channels.

• Ensure online communication with customers according to defined retail standards (e.g. e-mail and social media response time).

• Handle proactive portfolio management, reflecting the luxury working standards.

• Ensure luxury working standards execution 7 for 7.

• Inventory, Pricing, & Margin Control.

Executive Leadership Expectation:

• Commercial Velocity & Target Attainment
• Elite VIP & Corporate Negotiation
• High-Performance Team Leadership
• Strategic Sales Governance & Mathematical Discipline
• High-Society Diplomacy & Brand Prestige ("KOUROP")
• Strategic Inventory & Fiscal Stewardship
• Unified Commercial Alignment (Sales & Marketing Unity)
• High-Performance Talent Cultivation

Key Responsibilities:

• Commercial Sales Leader with expertise in luxury automotive retail, driving profitable growth through strategic sales execution, inventory optimization, and high-performance team leadership.
• Proven ability to maximize revenue by managing sales funnel performance, KPI governance, aged stock mitigation, and customer lifecycle strategies while aligning sales and marketing initiatives.
• Skilled in cultivating executive and VIP client relationships, leading premium customer experiences, and representing luxury brands within influential business communities.
• Experienced in coaching high-performing sales teams, developing performance-based cultures, implementing operational excellence, and ensuring compliance with corporate standards.
• Strong track record of delivering commercial targets, enhancing customer satisfaction (NPS), increasing financial services penetration, and optimizing dealership profitability through data driven decision-making and cross-functional collaboration.

Experience / Knowledge Required:

Qualification

• Minimum of 8 to 10 years of progressive sales experience in the automotive industry, with at least 5 years in a Senior Sales Manager or GSM role within a premium import brand.
• Bachelor's degree in business administration, Finance, Economics, Marketing, or a related field.
• Advanced certifications in Dealership Management, Automotive Finance, or Professional Sales Coaching are highly advantageous.
• Professional experience as salesperson, not necessarily mandatory.
• Leadership experience.
• Experience in a motor vehicle company/industry (ideally automotive industry).
• Further qualifications like track records even from other industries.
• Very good knowledge of vehicles, especially with increasing complexity of cars and new types of engineering.
• Direct experience in luxury retail, high-end real estate, or premium banking within Cambodia or the Southeast Asian region is highly required.

Soft Skills

• Digital abilities, Excitement about digitalization, online sales and social media affinity.
• Openness to innovation.
• Strong customer servicing orientation.
• Flexibility, willingness to learn, ability to quickly adapt.
• Affinity for self-management and resilience.
• Attitude of trustworthiness, human touch in interactions with customer.
• Very strong service orientation, firm communication skills (on eye level with target group) and high persuasiveness.
• Networking capabilities (relator, high empathy).
• Elite Cultural Intelligence & Diplomatic "Kourop".
• Inspirational Leadership & Team Development.

Hard Skills

• CRM & Sales Funnel Analytics: Advanced expertise in CRM systems (Salesforce, SAP, or similar) to map pipeline metrics, identify conversion bottlenecks, and generate accurate sales forecasts.
• Dealership Financial Management: Expert proficiency in P&L auditing, calculation of front end/back-end PVR (Profit Value per Retail), and commission structure optimizations.
• Market Intelligence & Valuation: Extensive knowledge of the Cambodian grey market and used import dynamics to successfully structure competitive trade-in and appraisal programs.
• Bilingual Mastery: Flawless written and spoken fluency in Khmer and professional executive level proficiency in English.
• Driving Skills.

TRAINING AND DEVELOPMENTS

• Regular training for personnel development.
• Technical advanced training (including digital training).
• GKL+ specific trainings e.g. mindset and etiquette training, lead generation and sales funnel management, how to sell to GKL+ customers.

Salary:

Open to Negotiate

Working Hours:

6 days per weeks (Day off will be rotate) 8:00AM-5:00PM, 9:00AM-6:00PM

Will rotate for the Public Holiday

Recruiter Contact Details:

Reza Khan

[email protected]

Tel: +855 93 874 555 (Phone/Telegram/WhatsApp)