{"id":4250332,"url":"https://alion.io/job/topbuild-customer-service-representative","title":"Customer Service Representative","company":{"id":5423,"name":"TopBuild","domain":"topbuild.com","url":"https://alion.io/company/topbuild","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-14T16:06:09Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About Your Future with Distribution International\nAre you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.\nJob Description\nYour Responsibilities\nIn this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.\nAbility to maintain a positive rapport with customers, providing world class service.\n\nExemplary customer service skills, analytics and problem- solving skills.\n\nProficient computer skills to process and review dealer orders, requests and system generated acknowledgements.\n\nAny other duty, task, or responsibilities as assigned.\n\nYour Qualifications\nMinimum of 18 years of age.\n\nIf operating a vehicle for company purposes, a valid driver's license is required.\n\n1- 2 years of experience in a customer service role.\n\nAbility to perform basic math calculations.\n\nPersonable, enthusiastic and engaging personality.\n\nExcellent communication skills, both verbal and written.\n\nTravel Requirements\nType of Travel Required: Local\nAmount of Travel Required: \nPhysical Requirements\nThis role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling. Role also requires good hand-eye coordination, hand dexterity, and physical strength. The position involves lifting up to 50 pounds, depending on the specific job duties.\nYour Benefits \nWe care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:\nCompetitive Compensation\n\nMedical, Dental and Vision\n\nStrive Wellness Program\n\n401(k) Matching\n\nPaid Holiday and Paid Time Off (PTO) for all positions\n\nAssuredExcellence®: minimal to no cost medical care and prescription drugs\n\nFlexible Spending Accounts (FSA): Healthcare and Dependent care\n\nHealth Spending Account (HSA): with employer contribution\n\nLife & Disability Insurance\n\nEmployee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.\n\nEmployee Referral Bonus\n\nPaid Military Leave\n\nTuition Reimbursement\n\nLength of Service Award\n\nCompensation Range\n$20.00 - $40.00To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.\nQXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.\nQXO is an Equal Opportunity Employer. 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